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Movate
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Customer Care Professional

Customer Care Professional

Movate

1 years

0 Lacs

Chennai Tamil Nadu India

Posted:1 week ago| Platform:

Apply

Skills Required

css technology consulting engagement support service automation processing monitoring

Work Mode

On-site

Job Type

Full Time

Job Description

Hi Candidate,

Please find the below job description,

Movate

Position :

Experience :

Job Location :

Job Responsibilities:

Reviewing new orders for accuracy and completeness
New order processing on a web-based system
Customer enquiry clarifications
Maintain service levels and high levels of accuracy
Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status.
Maintaining a high level of accuracy with respect to all activities.
Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems.

Qualification:

Any Degree

Requirements

Minimum 6 months call center experience
Minimum 12 months customer service experience
Excellent overall tenure in job history
B2+ English level
30 Words per minute
Basic Computer Knowledge
Retail Experience- Bonus

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