11148 Customer Care Jobs - Page 27

Job Title: Customer Support Executive Voice Process (L3 Escalation Support) Work Mode: Work from Home Shift Timings: Females: Day shift up to 9 PM Males: Rotational shifts Job Summary: We are hiring enthusiastic and skilled Customer Support Executives to manage L3 irate customer escalations via voice support. This role is ideal for both freshers and experienced professionals with strong communication skills in both English and Hindi . The candidate should be able to resolve queries in a calm, empathetic, and professional manner. Key Responsibilities: Handle L3 escalation calls from irate customers and provide timely resolution. Demonstrate active listening, empathy, and professionalism in every customer interaction. Log and track customer issues with appropriate documentation. Follow company processes, escalation matrix, and resolution protocols. Ensure high customer satisfaction by maintaining quality and response standards. Maintain confidentiality and handle sensitive data with integrity. Required Skills and Qualifications: Education: Graduate in any discipline (mandatory). Experience: Freshers are welcome , but experience in BPO or customer support roles is preferred. Language Proficiency: Excellent spoken English and Hindi. No MTI (Mother Tongue Influence) or RTI (Regional Tongue Influence) . Clear pronunciation, grammar, and fluency in both languages. Must clear Versant Level 4 voice and accent assessment. Strong problem-solving, de-escalation, and customer-handling skills. Technical Requirements (Laptop Configuration): Candidates must have access to a personal laptop/desktop with the following minimum configuration: Processor: Intel i3 / i5 / i7 RAM: 8 GB Operating System: Windows 11 (mandatory) Storage: Minimum 128 GB Internet Connection: Broadband only (no mobile hotspots) Minimum 100 Mbps speed is required for seamless operations.

Designation: SR Associate Experience - 2-5Years Qualification: Any Graduate/PG Shift: UK Shifts Transport: Point pick Up & point Drop CTC: Max 6LPA Location Hyderabad (Candidates from Hyd only) Interested - Call Priyanka@ 8019829071

Hiring for International voice process Customer service role Location- Gurugram Rotational shifts and off Salary-21k-26k ctc(depends on communication Graduate freshers can apply Interested candidates can share cv on- 92203 87643

1. Calling customers for payment follow-ups and collections. 2. Explain payment terms and resolve basic queries related to dues. 3. Achieve daily/weekly/monthly collection targets. 4. Maintaining polite, professional communication. 5. Updating records after each call. 6. Good verbal Communication Skills in Marathi / Hindi 7. Basic computer knowledge (MS- OFFICE)

This is going to be an International Voice and Sales process for a digital marketing client. We are looking for candidates with: - excellent communication skills - experience into the BPO industry - Freshers with excellent communication - Notice period candidates are eligible for this role Role: International Voice Sales Process Experience: 1to 10 Years Fresher:- Graduate Fresher can only apply Flexible to shifts Two-way cab facility Incitive Night shift allowance Free Food Interested candidates can call and share their updated resumes via Email (celeste.samuel@marketstar.com) Please reach out between 1 PM to 6 PM HR Celeste Samuel Contact No:- 8374425293 WhatsApp Mention Celeste Samuel (16048) on your resume when you come for an interview at Regalix Marketstar office Walk-in Drive Interview Date: 29th July 2025 Interview Location 7th Floor, Plot No 1, Sy No 83/1, Aurobindo Galaxy, Raidurg TSIIC, Hyderabad Dist, Knowledge City Rd, Hyderabad, Telangana 500081 https://maps.app.goo.gl/hP7i85RgQRpkau6C7?g_st=aw Timing 11:00 AM to 4 PM (Mention my Name HR Celeste Samuel on your resume ) / Age limit 39/ Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately

Hiring For customer support executive (Chat Process)-Ahmedabad Note: Apply if you are ready to relocate in Ahmedabad Salary:23k to 40K CTC Job Location :Ahmedabad Rotational shift & week off 5 day working Call or whatsapp CV :6357157165/6357157162 Required Candidate profile Immediate joiner Fresher experience both apply BPO industry is first priority Good communication skills with fluent English

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 29th July 2025 (Tuesday) Walk-In Date: 29-July-2025 (Tuesday) Walk-in Timings: 11 AM - 1 PM Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: Hindi+English / Urdu+English Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

-Handle inbound and outbound customer calls professionally. -Address and resolve customer queries, issues, and concerns with empathy and accuracy. -Provide product/service information and support. -Maintain detailed records of customer interactions. Required Candidate profile Excellent communication skills in English Strong problem-solving Ability to work flexible shifts. A customer-centric attitude and willingness to go the extra mile. HR connect - Rabeya - 62918 16768

International BPO / Domestic Call Center Hiring 1 year Experianced Candidates for Kolkata English Speaking Night Shift Can Facility 25K to 35K WhatsApp CV 9988658591 9002942583 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care with 1 year Exp for Kolkata International bpo/Domestic CTC 4Lac Rotational Shift WhatsApp 9988658591 9002942583 Register For Call Bac https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Domestic Call Center Hiring for Ranchi Work From Office English Speaking Voice Process Day Shifts Females Salary 14500 In hand 20K CTC WhatsApp Cv 9002942583 9988767373 Fill Up this Form For Call Back www.callcenterjobs.anejabusinessgroup.com Required Candidate profile Customer Care Hiring Domestic bpo 14500 In hand CTC 20K Rotational Shift WhatsApp Cv 9002942583 9988767373 Fill Up this Form for Call Back www.callcenterjobs.anejabusinessgroup.com Perks and benefits www.callcenterjobs.anejabusinessgroup.com

Role & responsibilities : Handle customer queries via call/chat support, providing timely and effective solutions. Process customer requests, resolve issues, and escalate when necessary to ensure high levels of satisfaction. Meet performance targets for quality metrics such as AHT, CSAT, and first call resolution rates. Perks & Benefits : Professional Growth Both Side Cabs Meals Preferred candidate profile Assist in day-to-day operations and project tasks. Learn and apply industry-specific skills under supervision. Adhere to company policies, procedures, and safety regulations. Good communication skills Open to work in night shifts Kindly share your resume on Lalit.Bisht@rsystems.com or contact on 8375974434 for more details. Company Address : SEZ UNITs, 1st to 4th FLOOR, Tower-1, IT/ITES SEZ of Artha Infratech Pvt. Ltd, Plot No. 21, Sector-Tech zone-IV, Greater Noida, Gautam buddha Nagar, Uttar Pradesh, 201306

Gurgaon-based BPO Is Hiring for International Customer Service Voice Process Any commerce grad with 01 year of voice experience can apply, Salary up to - 4.50 LPA, both sides cab provided, 5 days a week working. Call mamta HR - 9643075013

Hiring Freshers for AR Calling ( International Voice Process ) Eligibility: Any Graduation(including backlogs)/Diploma, with excellent communication skills can apply. Experience: Fresher Location: Chennai (Work from office) Shift: Complete Night Shift Job Description: -Analyse patient accounts. -Decide on the action to be taken in the account. -Complete the action and suggest further action. -Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable. -To prioritize the pending claims for calling from the aging basket. -To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear. -Escalate difficult collection situations to management in a timely manner. Skill Sets: -Excellent verbal and written communication skills in English -High energy and positive attitude -Ability to work well in a team environment -Flexible to work in Night Shifts I f you are interested walk-in with your updated resume on below mentioned date, time & venue. Coronis Ajuba Tidel Park, 12 th Floor, Taramani (Opposite to Thiruvanmiyur Railway Station), Chennai -600113 Date: Scheduled Interview on (25-Jul-2025 to 31-Jul-2025) Except Saturday & Sunday. Timing: 10.00AM to 3.00PM Register your Tidel Entry Pass in the below link https://aathini.tidelpark.com/Pass/Visitor TIDEL - Visitor Pass Regards, Vishal Gopinath Coronis Ajuba HR Team

Gurgaon-based BPO Is Hiring for International Customer Service Voice Process Any commerce grad with 01 year of voice experience can apply, Salary up to - 4.50 LPA, both sides cab provided, 5 days a week working. Call mamta HR - 9643075013

Designation: SR Associate Experience - 2-5Years Qualification: Any Graduate/PG Shift: UK Shifts Transport: Point pick Up & point Drop CTC: Max 6LPA Interested candidates - Call/WhatsApp HR Bhargavi @ 8096317698

Gurgaon-based BPO Is Hiring for International Customer Service Voice Process Any commerce grad with 01 year of voice experience can apply, Salary up to - 4.50 LPA, both sides cab provided, 5 days a week working. Call mamta HR - 9643075013

Hello Candidates, Tech Mahindra is hiring for Work From Home Chat/Voice process. Grab the opportunity at earliest!! Roles & Responsibility Resolving queries of customers via chat. Ensuring customer satisfaction. Responding to customer's chat within time frame. Eligibility Grad/Undergrad both can apply Freshers and experienced both are eligible Excellent communication skills required Only immediate joiners required Salary - Up to 2.20 LPA depending on experience Note - Candidates must have their own laptop with an i5 processor or higher, at least 8 GB of RAM, and Wifi. Interested ones can share resume to HR Kajal - 8744952056/ HR Ishika - 7303225148/ HR Pooja - 8882114256/ HR Anushka - 7678270489

Hiring for *Tele sales / Customer Service* profile Process :- Airtel Inbound & outbound Salary :- 12,000/- to16,000/- in hand Location :- D-181, Noida Sec 63 Fresher and experience both required CV on - 9818315971 Contact - HR Aryan Ch

# Responsible for solving queries of the customers over the call related to Banking products and services. # Inbound Customer Service Process. # Good Communication Skills Required . # Good Incentives. # Good career growth. # Top Most Brand Name. # Premium process # Graduates/Undergraduates/B.E./B.Tech freshers/experience candidates can apply. # Salary- freshers- 2.50 lpa ctc (14k + 4000 Travel Allowance) # 5 days working. # DAY Shifts. # Cab Allowance - 4000 apart from salary. If interested then whatsapp your resume or call @ Tushar - 7838103329 OR Shailza- 8789208631

# Responsible for solving queries of the customers over the call related to Banking products and services. # Inbound Customer Service Process. # Good Communication Skills Required . # Good Incentives. # Good career growth. # Top Most Brand Name. # Premium process # Graduates/B.E./B.Tech freshers/experience candidates can apply. # Salary- freshers- 3 lpa ctc (18k In-hand ) # 5 days working. # DAY Shifts. # Both Way Cabs If interested then whatsapp your resume or call @ Tushar - 7838103329 OR Shailza- 8789208631

Roles and Responsibilities We are up with the requirement of Sr. Customer Support associate Share your cv to HR ARPAN -8420957662 EXCELLENT ENGLISH IS A MUST. COMPLETE NIGHT SHIFT- WORK FROM OFFICE ONLY 5 days working , 2 days week off EXCELLENT ENGLISH ONLY ONLY GRADUATES CAN APPLY TOO. CANDIDATES WHO CAN SPEAK IN EXCELLENT ENGLISH SHALL ONLY APPLY. LOCATION - Kolkata FLUENCY IN ENGLISH IS MANDATORY. IMMEDIATE JOINERS ONLY CANDIDATES RESIDING WITHIN 20 KILOMETERS AROUND SECTOR 5 CAN ONLY APPLY! AGE LIMIT - 40 Required Candidate profile SHOULD BE A 12TH PASS SHOULD BE ABLE TO COMMUNICATE IN ENGLISH FLUENTLY IMMEDIATE JOINERS REQUIRED Freshers can apply Freshers can apply BENEFITS - cab facility - medical insurance - ESIC - PF Computer knowledge and good typing speed Please call the below numbers and share your cv Share your cv to HR ARPAN -8420957662

Handle inbound and outbound voice calls professionally. Resolve customer queries or issues in a timely and efficient manner. Maintain accurate call records and customer interaction logs. Share Your Resume: SWARNAVENI HR 6281260140 Required Candidate profile Immediate joiner. Telugu / Hindi / Malayalam / Kannada Good communication and listening skills. Fresher candidates are welcome. 12th to Any Graduate. Day Shifts/Rotational week off Male and Female

International Voice-Customer Service Grad Freshers/UG Freshers/Experiance CTC-Up to 50K Excellent Communication Shifts-24*7 Location-Pune 2 Days Off Contact: Sandhya 9209003732 Tanvi 7030923399 Agnes 7066010324 Antara 8799987536 Nikita 8799987539

Shift: Day shift only Job Location: Gurgaon Pick and drop facility not available Walk ins -Monday/Wednesday Time -4 to 5pm Contact -Ms. Supriya Saini email -supriya_saini@usha.com Looking for Customer Care Executives for In-house inbound Domestic Call center. Candidates should have good communication skills & flair towards customer service. Languages required: Hindi/ English/ Kannada/ Malayalam / Tamil/Oriya/Bengali. 1. Answer Inbound Complaint Calls as well as assist customers who have specific queries 2. Make outbound calls to take customer concerns or check satisfaction level 3. Listen to and record complaints in the customer service application 4. Resolving problems by clarifying issues and escalating unsolved problems Usha International Ltd.,

TATA HFL || Inbound || Customer Service || Customer Care Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Millenium Business Park, Mahape, Navi Mumbai - 400710 Contact Details:- HR Namrata Contact No:- 8624868754