11148 Customer Care Jobs - Page 26

Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Required Candidate profile Connect with customer through video call and complete the VKYC Documentation And Cross selling Salary Range:17k to 19k + PF + Insurance More Detail Contact HR Sayali :- 9158043197 Perks and benefits incentives

AVTAAR ELECTRIC HUB PRIVATE LIMITED is looking for Support Staff to join our dynamic team and embark on a rewarding career journeyAs a Support Staff member, you will play a crucial role in providing assistance and support to various departments within the organization. This position involves a range of administrative and operational tasks to ensure the smooth functioning of daily operations.Key Responsibilities:Administrative Support:Assist in handling routine administrative tasks, including data entry, filing, and document management.Manage phone calls, emails, and correspondence on behalf of the department.Facility Management:Oversee the organization and cleanliness of workspaces, break areas, and common facilities.Coordinate with maintenance staff for repairs and maintenance needs.Logistics and Coordination:Assist in scheduling appointments, meetings, and events.Coordinate logistics for internal and external meetings, including room setup and audiovisual equipment.Supplies Management:Monitor and replenish office supplies as needed.Keep track of inventory levels and place orders when necessary.Customer Service:Provide basic customer service and support to internal and external stakeholders.Respond to inquiries and direct them to the appropriate department or personnel.Data Entry and Record Keeping:Accurately enter data into relevant databases or systems.Maintain and update records as needed.Collaboration with Teams:Collaborate with other departments and team members to facilitate efficient communication and workflow.Assist in special projects or tasks as assigned.Health and Safety Compliance:Ensure compliance with health and safety guidelines within the workspace.Report any safety concerns or incidents to the appropriate personnel.

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR BLENDED PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY Location - Noida , Gurgaon & Hyderabad Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Graduation is not mandatory. 3. Must be comfortable with WORK FROM OFFICE. 4. Candidates communication should be good. For Noida: Salary - Upto 30k Ctc WORKING DAYS- 6 ROTATIONAL SHIFT For Boys Day Shift For Girls ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 3000 Incentives will be provided based upon performance For Gurgaon: Salary - Upto 32k Ctc WORKING DAYS- 5.5 ROTATIONAL SHIFT For Boys Day Shift For Girls ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 2700 Incentives will be provided based upon performance For Hyderabad : Salary - Upto 25k Ctc WORKING DAYS- 6 ROTATIONAL SHIFT For Boys Day Shift For Girls ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 2700 Incentives will be provided based upon performance INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ######## VANSHIKA JAISWAL - 7275337755 #JobOpening #JobVacancy #Naukri #JobSearch #CareerOpportunity #HiringNow #JobAlert #CustomerService #CustomerHandling #CustomerCare #CSRJobs #CustomerSupport #BlendedProcess #ChatSupport #Chat #NonVoice

Premier Housing and Properties is looking for Female Telecaller to join our dynamic team and embark on a rewarding career journeyA telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities:1.Make outbound calls to customers to promote products and services, or follow up on recent purchases.2.Respond to customer inquiries and provide information about products and services.3.Resolve customer complaints and provide appropriate solutions.4.Keep records of all customer interactions and transactions, updating customer information in a database as necessary.5.Meet and exceed sales and customer satisfaction targets.6.Continuously improve product and service knowledge to provide accurate information to customers.7.Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.8.Follow all company policies and procedures, including those related to confidentiality and data security.9.Participate in training and development opportunities to improve skills and knowledge.10.Adhere to schedules and work efficiently under pressure to meet deadlines.

Archana - 8827676771 Sapna - 7617358770 Nisha - 9343557750 Profile -Customer Fresher |Call Center | BPO| Voice Support| Blended | Salary - 15k -32k 6 Days Working Rotational Shift Immediate Joiners Required Candidate profile Fresher | Customer |Call Center | BPO| Voice Support | Blended | 12th pass Good English comms.

Greetings from Teleperformance!!! We have a great opportunity as Customer Support for our premium client. Interested candidates can contact Hr Rituparna at rituparna.das1@teleperformancedibs.com by sharing cv and mentioning keyword "WFH". Candidate should have own system with below specifications: System: Core i5 7th Gen or above, 8GB RAM Camera: Mandatory Internet Speed: Minimum 50 Mbps Headset: Compatible USB headset with noise cancellation Invertor / UPS: Mandatory Candidates can share the specification image of their system and along with highest qualification obtained at 9365277103. Job Description: Role - Customer Support Associate Work Mode : Work From Home Voice Process Inbound Calls Solving customer queries. Work Schedule : 6 days rotational shift with 1 rotational week off. Casual leaves will not be granted during the entire tenure. Excellent communication skills are Mandatory. Should have typing speed of 30 wpm with 90% accuracy. Salary: 19k inhand & 23k ctc Date of Joining - 28th July Preferred Candidates: Should have excellent English & Hindi communication, spoken, reading and writing Preferred candidates from ICSE , CBSE board, Ba, Bba, Bbm etc. Minimum 1 year experience is mandatory. Should have proper documents to validate the experience More preference will be be given to graduates. UG can also apply. Interview Rounds HR interview Assessment Operation Round ****************** Need to use own system with required specifications*********************** If interested share CV at rituparna.das1@teleperformancedibs.com and mention keyword "WFH"

Job Description _ Customer Relationship Executive (Tele sales) Key Responsibilities: Customer Engagement: Greet and assist walk-in customers. Follow up via calls, emails, and messages. Maintain and update customer database. Run loyalty programs and satisfaction surveys. Share feedback insights with management. Sales Support: Maintain customer records and documents. Explain vehicle features, warranty, finance & insurance. Take customer orders and coordinate deliveries. After-Sales Service: Schedule service appointments and send reminders. Handle and escalate customer complaints. Ensure follow-up on feedback and service quality. Reporting & CRM: Keep accurate customer interaction records. Generate regular reports. Skills & Qualifications: 1- 3 years in customer service (automobile preferred) Strong communication and interpersonal skills Proficient in MS Office Ability to multitask and perform under pressure Customer-first, professional attitude Required Skills: Accuracy & attention to detail Excel & data entry proficiency Organizational skill Location: Jaipur Interested Candidate share your resume at hr_operations@gnmotors.org and WhatsApp 7300086007

Job Title: BPO Executive Location: Turbhe Company: 1POINT1 Salary: 14,500- 18,000 Take Home Shift: 9:00 AM to 6:00 PM (Rotational Shifts & Week Offs) Employment Type: Full-Time Experience: 02 Years Education: Minimum 12th Pass / Graduate Preferred Job Description: We are hiring for the position of BPO Executive Reminder Calling . The role involves making outbound calls to customers for payment or service reminders, ensuring timely communication, and maintaining excellent customer relationships. Key Responsibilities: Make outbound reminder calls to customers regarding due dates or pending tasks Update call status and remarks in the system Handle basic customer queries and escalate if required Maintain professional and courteous communication at all times Meet daily calling targets and productivity goals Requirements: Good communication skills in Hindi and basic English Basic computer knowledge Ability to work in rotational shifts and flexible with weekly offs Prior experience in telecalling/BPO is a plus (Freshers welcome) Job Highlights: Salary: 14,500 Take Home Timings: 9:30 AM to 6:30 PM Rotational Shift & Week Off Supportive work environment and career growth opportunities Apply Now and be part of a fast-growing customer support team!

Job Title: Customer Service Executive Voice Process Location: Turbhe Salary: 15,500 Take Home Shift Window: 11:00 AM – 11:00 PM (Rotational Shifts & Weekly Offs) Employment Type: Full-Time Experience: 0–1 Years Education: Minimum 12th Pass / Graduate Preferred Job Overview: We are hiring Customer Service Executives for our voice process team. The ideal candidate will handle customer queries and ensure a positive service experience through timely resolution and professional communication. Key Responsibilities: Attend to incoming/outgoing customer calls and resolve their concerns Maintain a professional and empathetic tone at all times Record call details and update internal systems Follow standard scripts and procedures to handle common issues Coordinate with other departments to escalate and close cases if required Achieve individual quality and performance targets Requirements: Good communication skills in Hindi and basic English Basic computer knowledge and typing skills Comfortable with rotational shifts and rotational weekly offs Freshers are welcome; BPO or customer service experience is an advantage Benefits: Fixed Take-Home Salary: 15,500 11:00 AM to 11:00 PM shift window (rotational) Growth and training opportunities Supportive team environment If you're a good communicator and enjoy helping others, this is the perfect role for you. Apply today!

1. Excellent Communication Skills In ENGLISH. 2. Outbound Calls to Interested Clients. 3. Experienced & Freshers can apply. Required Candidate profile 1. Must be flexible for work from office. 2. Fluency in English and Hindi. 3. Customer Handling. Perks and benefits 1.Good career growth 2.Huge Incentives

Neoretina is looking for Front Desk Associate / Telecaller to join our dynamic team and embark on a rewarding career journeyA telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities:1.Make outbound calls to customers to promote products and services, or follow up on recent purchases.2.Respond to customer inquiries and provide information about products and services.3.Resolve customer complaints and provide appropriate solutions.4.Keep records of all customer interactions and transactions, updating customer information in a database as necessary.5.Meet and exceed sales and customer satisfaction targets.6.Continuously improve product and service knowledge to provide accurate information to customers.7.Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.8.Follow all company policies and procedures, including those related to confidentiality and data security.9.Participate in training and development opportunities to improve skills and knowledge.10.Adhere to schedules and work efficiently under pressure to meet deadlines.

Handle incoming customer queries via chat. Provide accurate information about products/services. Troubleshoot basic customer issues and resolve them. Maintain a professional and friendly tone. Document conversations and ensure proper follow-up. Required Candidate profile Fresher and experienced both are eligible Good communication skills Graduation is mandatory Quick Learner Ability to work in fast paced environment

Role & responsibilities As a Customer Service Representative , youll be the face of our company, supporting users with queries and guiding them through our software. You will also contribute to our growth by generating leads and supporting basic sales activities. This is a great opportunity for freshers looking to build a career in customer service, support, or sales. Core Responsibilities: Customer Support: Assist users via phone, email, and chat, providing guidance on software usage, resolving basic issues, and ensuring a positive experience. Log customer concerns and follow up until resolved. Lead Generation: Identify and qualify sales opportunities during support interactions, and reach out to potential users to introduce the software. Sales Assistance: Explain product features, pricing, and benefits to interested customers Preferred candidate profile Graduate Freshers or candidates with up to 4 year of experience in Customer Support. Strong communication skills in English and Hindi. Proficiency in the local language is a plus Friendly, proactive, and customer-first attitude. Basic computer knowledge and willingness to learn software tools.

Handle inbound and outbound voice calls professionally. Resolve customer queries or issues in a timely and efficient manner. Maintain accurate call records and customer interaction logs. Share Your Resume: PARVATHI HR 7358179139 Required Candidate profile Immediate joiner. Telugu / Hindi / Malayalam / Kannada Good communication and listening skills. Fresher candidates are welcome. 12th to Any Graduate. Day Shifts/Rotational week off Male and Female

Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call sangeeta 9176078282 for more info Thanks, sangeeta 9176078282

Roles and Responsibilities Handle international travel bookings, cancellations, and amendments using Amadeus and Galileo systems. Provide exceptional customer service to clients through phone calls, emails, or chats. Resolve client queries related to flight schedules, baggage fees, seat assignments, and other travel-related issues. Process airline tickets for domestic and international flights while ensuring accurate pricing information is provided to customers. Maintain a high level of accuracy when handling multiple tasks simultaneously during peak periods. Desired Candidate Profile 0-5 years of experience in an International BPO environment with exposure to GDS (Global Distribution System) platforms like Amadeus/Galileo. Strong knowledge of air ticketing procedures including domestic/international voice process operations. Excellent communication skills with ability to work effectively under pressure in a fast-paced environment. Contact Person - Masud Alam Mail ID - masud.alam@igtsolutions.com

Customer Service (Hiring for International Bpo) Exp: 6m+ yrs exp Upto- 6LPA Good Communication location - Gurgaon/Noida 5 Days Working Fresher can also apply Call:8448387768 sakshitiwari.img@gmail.com

Role & responsibilities providing information, or resolving issues promptly. Understanding Customer Needs: Listen attentively to customers concerns or queries and provide appropriate solutions or support based on their needs. Maintaining Call Record: Document all customer interactions accurately in the CRM system, including call details, queries, responses, complaints, and resolutions provided. Following Communication Scripts: Adhere to specific communication scripts and guidelines set by the business to maintain professionalism and consistency in all customer interactions. Setting Sales Goals: Aim to achieve individual and team sales goals by effectively promoting the benefits of products and persuading customers to make purchases or avail of services. Offering Details about Products: Educate customers about the specifications, features, pricing, and benefits of the companys products or services to help them make informed decisions. Resolution of Customer Complaints: Resolve customer complaints or escalations quickly and professionally, focusing on satisfactory resolution while maintaining customer satisfaction levels. Build Rapport: Maintain positive relationships with customers by providing engaging and friendly communication to ensure a positive customer experience. Conforming to Compliance Standards: Comply with all regulatory and legal guidelines for telecalling, including privacy laws and lawful telemarketing practices, to ensure lawful and ethical methods. CALL HR SHRUTHI : 9008812627 EMAIL @shruthic@thejobfactory.co.in Preferred candidate profile

Customer Service (Hiring for International Bpo) Exp: 1+ yrs Upto- 8LPA Good communication location - Gurgaon 5 Days Working Call- 7678576452 smith.imaginators@gmail.com

Job Description Gold Appraiser: Graduate with minimum 1 year of experience in sales or Gold valuation Customer Care executive: Fresher/ 1 year of experience in sales and customer care Role & responsibilities Should be able to handle walk-in customers. Adherence to the administrative process & policies of the organization is a must. Ability to understand needs & interests of the customers and cater to the same. To guide & provide the customers with all the required information about loans & schemes. Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way. Should be able to acquire new customers through referencing. Keeping the existing customers up dated with their existing account details. Qualification: Any graduate Locations: Ambernath, Ulhasnagar, Karjat, Khopoli, Badlapur Interested candidates can share their resumes at aishwarya.pednekar@iifl.com

Work From Office Process:- Hdfc Bank- Kotak Bank- Yes Bank || Voice Process Location - Thane and Navi Mumbai Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand to 25,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Prathmesh :- 9607404867

Hi Jobseekers, Greetings from ShiningStarsITPL! We are hiring for Noida location. Any Undergraduate/Graduate who has excellent communication in English can easily apply. Location - Noida,Sector - 62 Process - Chat Process Profile - Customer Service Executive Working - 6 days Shift - Rotational Shifts Salary - For Fresher - 18 k ctc For Experience - 23k ctc. 4k Quarterly bonus Roles and Responsibilities Handle customer queries through chat support, email support, and non-voice processes. Provide accurate and timely resolutions to customers' issues. Maintain a high level of professionalism and courteousness in all interactions with customers. Collaborate with team members to achieve process goals and objectives. Ensure compliance with company policies, procedures, and regulatory requirements. Desired Candidate Profile 0-4 years of experience in BPO industry or related field (preferably). Graduate fresher or experienced candidate from any stream except technical background. Excellent communication skills in English language (written & spoken). Ability to work on rotational shifts including night shifts as per business needs. If you are interested can easily connect with me on mentioned number below -7355126736(Ishwari sonker) / 7355013912(Tamanna) Thanks & Regards, Ishwari sonker Hr Executive ShiningstarsITPL

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.About the teamEDC Retail- EDC is one of Paytms business tool to help merchant grow and manage their business through simplicity and data driven technology.Expectations/ Requirements The incumbent will be expected to increase sales of our devices amongst merchants in a specified area. The role will require physical movement into micro markets, identifying and selling to good quality merchants. Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues highlighted as high risk. Seek references of other good merchants from the converted clients Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front. Be a brand ambassador for Paytm- Stay Hungry, Stay Humble, Stay Relevant! Superpowers/ Skills that will help you succeed in this role Identify and meet potential clients by growing, maintaining and leveraging your network. Should have good exposure in B2B field sales, cold calling, pre-sales and lead generation Understanding of Technology and User Experience Should possess good communication, sales and negotiation skills Willingness to experiment and improve continuouslyEducationApplicants must possess bachelors degree or above.

Handle customer queries via email , chat.. Provide customer service by resolving issues. Fresher & Experienced both can apply with excellent communication Interview Mode-Telephonic Job Location-Ahmedabad If ready to relocate,then only apply.

Hi Job Professionals!!! Greetings from Shining Stars!! HIRING FOR THE NON-VOICE PROCESS FOR MULTINATIONAL BPO FOR NOIDA LOCATION Positions - 1. Non-Voice Customer Care Executive (Full_Time) REQUIREMENT - ANY UNDERGRADUATE FRESHER/ EXPERIENCE CAN APPLY OF THIS PROFILE. Salary - For Fresher - Upto 18k ctc, 14k In hand For Experience - Upto 23k ctc, 18.5k in hand 2. Non-Voice Customer Care Executive (Part_Time) REQUIREMENT - ANY UNDERGRADUATE FRESHER/ EXPERIENCE CAN APPLY OF THIS PROFILE. Salary - Upto 13.5k ctc & 10.8k In Hand Facilities - Cabs provide in Odd hours 6 days working Rotational Shift with Rotational Off Excellent communication required Role & responsibilities Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Assist customers in navigating our products/services, troubleshooting issues, and providing solutions to their problems. Handle and resolve customer complaints in a professional and empathetic manner, aiming for first-contact resolution whenever possible.. Identify opportunities to upsell or cross-sell products/services to customers based on their needs and preferences. Continuously seek ways to improve the customer care process and contribute to overall customer satisfaction. How to Apply: For any further queries or to get your interview aligned please give a call on Kaynat - 8957778258 connect on this no. Please allow us time to revert and request you to drop either a text or drop your resume over the same number. Thanks & Regards Kaynat Khan HR Executive ShiningstarsITPL Role: Chat Support