20620 Customer Care Jobs - Page 28

Roles and Responsibility Provide exceptional customer support through various channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and promptly. Collaborate with internal teams to resolve complex customer complaints. Develop and maintain a thorough understanding of products and services. Identify and escalate trends or systemic issues impacting customer satisfaction. Continuously improve knowledge and skills to stay current with industry developments. Job Requirements Strong communication and problem-solving skills are essential. Ability to work in a fast-paced environment and adapt to changing priorities. Experience with customer relati...

Roles and Responsibility Provide exceptional customer support through various channels, including phone, email, and chat. Resolve customer complaints and issues professionally and promptly. Collaborate with internal teams to resolve complex customer issues. Develop and maintain a thorough understanding of our products and services. Identify and escalate trends or systemic issues impacting customer satisfaction. Continuously improve customer support processes and procedures. Job Requirements Strong communication and problem-solving skills are essential. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Experience with customer relationship management softwa...

Roles and Responsibility Provide exceptional customer support through various channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and promptly. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Strong communication and interpersonal skills are essential for building rapport with customers. Ability to work in a fast-paced environment and manage multiple tasks simulta...

Roles and Responsibility Provide exceptional customer service through various communication channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and courteously. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Proficiency in French language is mandatory. Strong communication and interpersonal skills are essential. Ability to work in a fast-paced environment and man...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide exceptional customer service through various channels, including phone, email, and chat. Work closely with internal teams to resolve complex customer complaints and concerns. Develop and maintain a thorough understanding of products and services to provide accurate information to customers. Collaborate with other departments to improve overall customer satisfaction. Analyze customer feedback and suggest improvements to processes and procedures. Job Requirements Minimum 2 years of experience in customer service or a related field. Excellent communication and problem-solving skills. Ab...

Roles and Responsibility Provide exceptional customer support through various communication channels. Respond to customer inquiries and resolve issues professionally and promptly. Collaborate with internal teams to resolve complex customer complaints. Develop and maintain a thorough understanding of products and services. Identify and escalate trends or systemic issues impacting customer satisfaction. Continuously improve customer support processes and procedures. Job Requirements Minimum 2 years of experience in customer support, preferably in an international setting. Strong knowledge of customer support principles and practices. Excellent communication and problem-solving skills. Ability ...

Profile- Customer Service Executive Job Role- Answering inbound/outbound calls from customers professionally and responding to customer inquiries Research required information using available resources and systems Provide customers with product and service information Anticipate customer needs and resolve them Identify and seek priority support. Follow up/outbound calls to be made to customers where necessary Document all call information according to standard operating procedures Ability to handle objections and retain customers. Generate leads and cross sell in the calls. Proactive follow up and engagement with other teams. Maintain accuracy of all data Responsible for quality communicatio...

Roles and Responsibility Collaborate with cross-functional teams to analyze business requirements and develop solutions. Develop and maintain detailed documentation of business processes and systems. Conduct interviews with stakeholders to understand their needs and provide recommendations. Analyze complex data sets to identify trends and areas for improvement. Work closely with the development team to ensure successful implementation of solutions. Identify and mitigate risks associated with new projects or changes to existing systems. Job Requirements Strong understanding of IT Service & Consulting industry, particularly in Payments & SWIFT domain. Excellent analytical and problem-solving s...

Roles and Responsibility Provide exceptional customer service and support to clients via phone, email, or chat. Resolve complex customer complaints and issues professionally and promptly. Collaborate with internal teams to resolve customer issues and enhance overall customer satisfaction. Develop and maintain thorough knowledge of insurance products and services. Identify and escalate potential issues to senior management when necessary. Consistently meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores. Job Requirements Minimum 2 years of experience in customer support, preferably in the IT Service & Consulting industry. Strong communication ...

Roles and Responsibility Provide exceptional customer service through various communication channels. Respond to customer inquiries and resolve issues professionally and promptly. Collaborate with internal teams to ensure seamless resolution of customer complaints. Develop and maintain a thorough understanding of products and services. Identify opportunities to upsell and cross-sell products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 2 years of experience in customer service, preferably in the IT Service & Consulting industry. Strong knowledge of customer service principles and practices. Excellent communication and problem-solv...

Roles and Responsibility Provide exceptional customer service and support through various communication channels. Respond to customer inquiries and resolve issues professionally and promptly. Collaborate with internal teams to resolve complex customer complaints. Develop and maintain a thorough understanding of products and services. Identify and escalate trends or systemic issues impacting customer satisfaction. Continuously improve customer experience and loyalty. Job Requirements Proven experience in customer support, preferably in an international setting. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work in a fast-pa...

Roles and Responsibility Conduct clinical trials to ensure compliance with regulatory requirements and company standards. Collaborate with cross-functional teams to design, implement, and monitor clinical trial protocols. Develop and maintain relationships with investigators, site staff, and other stakeholders to ensure successful study execution. Review and approve clinical trial protocols, informed consent forms, and other study-related documents. Ensure timely and accurate reporting of clinical trial data to relevant authorities. Participate in quality assurance activities to ensure high-quality deliverables. Job Requirements Minimum 2 years of experience in clinical trials, preferably in...

Proficient in French Roles and Responsibility Provide exceptional customer service through various communication channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and courteously. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Proficiency in French language is mandatory. Strong communication and interpersonal skills are essential. Ability to work in a fast-pace...

Roles and Responsibility Provide exceptional customer service and support to clients via phone, email, or chat. Resolve complex customer complaints and issues professionally and promptly. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Develop and maintain thorough knowledge of insurance products and services. Identify opportunities to upsell and cross-sell insurance products to customers. Maintain accurate records of customer interactions and transactions. Job Requirements Strong communication and interpersonal skills are essential. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Excellent problem-solv...

Roles and Responsibility Respond to customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to resolve customer issues. Maintain high product knowledge to effectively support customers. Consistently meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores. Job Requirements Minimum 2 years of experience in customer support or a related field. Excellent communication and interpersonal skills. Strong problem-solving and analytical skills. Ability to work in a fast-paced e...

Roles and Responsibility Provide exceptional customer support through various communication channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and courteously. Collaborate with internal teams to resolve complex customer complaints and concerns. Develop and maintain a thorough understanding of products and services to provide accurate information. Identify opportunities to upsell and cross-sell products or services based on customer needs. Maintain high levels of product knowledge to effectively communicate with customers. Job Requirements Strong proficiency in French language is required. Excellent communication and interpersonal skill...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to improve overall customer satisfaction. Maintain high product knowledge to effectively support customers. Develop and maintain strong relationships with customers through regular follow-ups. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills are necessary. Proficiency...

Roles and Responsibility Provide top-notch customer support via phone, email, or chat for US insurance customers. Resolve complex customer queries and issues professionally and promptly. Collaborate with internal teams to resolve customer complaints and concerns. Stay updated on new products and services related to US insurance. Develop and maintain a thorough understanding of insurance policies and procedures. Identify opportunities to upsell and cross-sell relevant insurance products. Job Requirements Minimum 4 years of experience in customer support, preferably in the insurance industry. Strong knowledge of US insurance regulations and laws. Excellent communication and problem-solving ski...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and effective solutions to customers via phone or email. Collaborate with internal teams to enhance customer satisfaction. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products or services. Stay updated on company policies and procedures to provide accurate information. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applica...

Roles and Responsibility Provide exceptional customer service through various communication channels. Respond to customer inquiries and resolve issues professionally and promptly. Collaborate with internal teams to ensure seamless resolution of customer complaints. Develop and maintain a thorough understanding of products and services. Identify opportunities to upsell and cross-sell products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 2 years of experience in customer service, preferably in the IT Service & Consulting industry. Strong knowledge of customer service principles and practices. Excellent communication and problem-solv...

Roles and Responsibility Provide exceptional customer service through various communication channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and promptly. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Proficient in Mandarin Chinese language with excellent written and verbal communication skills. Strong understanding of customer service principles and practice...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide exceptional customer service through various channels, including phone, email, and chat. Work closely with internal teams to resolve complex customer complaints and concerns. Develop and maintain a thorough understanding of products and services to provide accurate information to customers. Identify opportunities to upsell and cross-sell products or services to existing customers. Collaborate with other teams to improve overall customer satisfaction and experience. Job Requirements Minimum 2 years of experience in customer service, preferably in a similar role. Excellent communicatio...

Roles and Responsibility Provide exceptional customer service and support to clients via phone, email, or chat. Resolve complex customer complaints and issues professionally and promptly. Collaborate with internal teams to resolve customer issues and enhance overall customer satisfaction. Develop and maintain thorough knowledge of insurance products and services. Identify opportunities to upsell and cross-sell insurance products to customers. Maintain accurate records of customer interactions and transactions. Job Requirements Strong communication and interpersonal skills are essential. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Excellent problem-so...

Roles and Responsibility Handle inbound calls from customers and resolve their queries professionally. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer issues. Collaborate with internal teams to enhance overall customer experience. Maintain high levels of product knowledge to effectively support customers. Meet performance targets and adhere to quality standards. Job Requirements Excellent communication and interpersonal skills. Ability to work in a dynamic environment and adapt to changes. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability to work inde...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products or services. Stay updated with industry trends and developments to improve customer service. Job Requirements Minimum 1 year of experience in customer service or a related field. Excellent communication and interpersonal skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and analytical skills. Familiarity with IT ...