Customer Care Executive

0 years

2 - 3 Lacs

Posted:5 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description:

We are hiring enthusiastic and customer-focused individuals for our International Chat Process. If you have excellent communication skills and are looking to build your career in customer support, this is the right opportunity for you!

Responsibilities:

  • Interact with international customers via chat to resolve queries and provide information.
  • Ensure customer satisfaction by delivering prompt and accurate responses.
  • Maintain and update customer records in the system.
  • Work collaboratively with the team to meet service quality standards.
  • Adhere to process guidelines and performance metrics.

Eligibility Criteria:

  • Education: Graduate or Undergraduate (any stream).
  • Experience:
  • Candidates with international BPO experience preferred.
  • Freshers with excellent communication skills are welcome.
  • Skills Required:
  • Excellent verbal and written communication skills in English.
  • Good typing speed and basic computer knowledge.
  • Availability:
  • Comfortable with rotational shifts and rotational week offs.
  • Immediate joiners only.

Interview Rounds:

  • HR Round
  • Grammar & Communication Assessment
  • Operations Round

Perks & Benefits:

  • Attractive salary package and performance incentives.
  • Opportunity to work in an international environment.
  • Growth opportunities within the organization.

Work Location: Viman Nagar, Pune

Apply Now if you are passionate about customer service and ready to join immediately!

Job Type: Full-time

Pay: ₹200,000.00 - ₹350,000.00 per year

Work Location: In person

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