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THE BOMBAY STORE
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Customer Care Executive

Customer Care Executive

THE BOMBAY STORE

0 years

0 Lacs

trivandrum kerala india

Posted:5 hours ago| Platform:

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Skills Required

communication support service collaboration crm software

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

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Role Description

This is a full-time, on-site role for a Customer Care Executive located in Trivandrum. The Customer Care Executive will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Additionally, the individual will manage customer interactions across various communication channels, support sales operations, and maintain a high standard of customer service excellence. The role may also involve assisting with product information and coordinating with other departments for effective resolution of customer concerns.

Qualifications

Excellent Customer Support, Customer Service, and Customer Satisfaction skills
Strong Communication skills, both verbal and written
Experience in Sales and collaboration with sales teams is a plus
Ability to multitask and problem-solve in a dynamic environment
Proactive attitude and excellent interpersonal skills
Familiarity with CRM software and related tools is an advantage

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Customer Care Executive