Customer Care Executive

RKN Business Solutions

0 - 31 years

2 - 3 Lacs

Andheri East, Mumbai Metropolitan Region

Posted:10 months ago| Platform: Apna logo

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Skills Required

schedule resolve communication crm adaptability outreach support

Work Mode

On-site

Job Type

Full Time

Job Description

Hi Candidates, Hope you are doing good. I have below position open, if you are Comfortable with Job Description please reply me back with Your Updated Resume. After then i will give you a call, finalize the things with you and schedule your interview with the client. Job Description: Position: Customer Care Executive (Inbound) Location: Chandivali, Andheri East, Mumbai Graduation and 6+ Months experience in BPO or Tele calling is Mandatory. Job description: Job Title: Customer Care Executive Key Responsibilities: Answer the Customers call and resolve their Queries. Answering questions about a company’s products or services Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Delivering information about a company’s offerings Providing proactive customer outreach Handling customer complaints

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Customer Care Executive