Customer Care Executive

Job Title: Data Operator – Accountant Admin Company Name: Krish Trip                                                                                                                            Location: Rohini, North Delhi Experience: 1+ Years Employment Type: Full-Time, on-site. About Us:  At Krish Trip, we are a fast-growing travel company dedicated to curating unforgettable travel experiences across India and beyond.  🌐 Visit us at: https://krishtrip.com   Job Overview: We are looking for a Customer Care Executive (Post Sales) who will handle client support after the booking is confirmed. The role involves ensuring smooth travel experiences, resolving issues, and maintaining long-term customer relationships. • Manage customer interactions after sales, including booking confirmations, itinerary sharing, and travel documentation. • Act as the primary point of contact for clients from booking till the completion of the trip. • Handle amendments, cancellations, refunds, and rescheduling requests. • Coordinate with hotels, airlines, and local vendors to resolve customer concerns. • Address complaints and provide timely solutions to ensure high customer satisfaction. • Share travel vouchers, invoices, and necessary details with clients. • Collect customer feedback post-travel and share insights with the sales/operations team. • Maintain accurate records of customer communications in CRM or internal systems. • Provide upselling opportunities by recommending add-ons (activities, insurance, upgrades). 📩 Apply now and take the first step towards a rewarding career in travel industry!   Interested candidates can mail their updates resume at career@krishtrip.com