Posted:1 day ago|
Platform:
On-site
Full Time
We are hiring Customer Care Executive in a jewellery industry at Beadon street, Kolkata.
Experience: 1-2 years in Customer care/support/admin profile. Must have experience in Advanced excel, google sheet.
Working days: 6 days(11am - 8pm)
Gender: Female only
Responsibilities:
�� Client Engagement
Handle inbound/outbound calls, emails, and chats to provide product information andservice assistance. Build lasting relationships and ensure a seamless experience for both prospective andexisting clients.�� Lead Management Track, qualify, and follow up on leads generated through campaigns, referrals, andinquiries. Maintain and update client records in CRM software (Salesforce, Zoho, or similar).�� Sales Support Schedule appointments with the design and sales teams. Assist with preparing quotations, order processing, and tracking deliveries.�� Feedback & Reporting Log customer feedback, escalate concerns, and assist in issue resolution. Generate regular reports on call metrics, customer satisfaction, and conversion rates.
Thanks & Regards,
Smita
9225531141
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
Work Location: In person
New Horizon
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
2.4 - 3.0 Lacs P.A.
Kolkata, West Bengal
2.4 - 3.0 Lacs P.A.
2.4 - 3.0 Lacs P.A.
Kolkata, West Bengal
2.4 - 3.0 Lacs P.A.
