Posted:1 week ago|
Platform:
On-site
Full Time
We are seeking a dynamic and customer-focused Customer Care Executive to join our growing perfume brand. This role is ideal for female candidates with strong communication skills and a passion for delivering exceptional customer service. Whether you're a fresher or bring up to 5 years of experience, we welcome your application.
Key Responsibilities:
Handle customer queries and complaints via voice (calls) and non-voice (emails, chats, social media) channels
Provide accurate product information and resolve issues efficiently
Maintain customer records and update databases using basic computer tools
Coordinate with internal teams to ensure timely resolution of customer concerns
Uphold brand values and ensure a delightful customer experience
Requirements:
Education: Minimum Graduate in any discipline
Experience: 0 to 5 years in customer service or related field
Gender Preference: Female candidates preferred
Language Skills: Fluent in English (spoken and written)
Technical Skills:Basic computer knowledge (MS Office, email handling)
Soft Skills: Excellent communication, patience, and problem-solving ability
What We Offer:
Competitive CTC up to 21,000/month
Supportive work environment with growth opportunities
Training and development programs
Opportunity to represent a premium perfume brand.
HAPPY SQUARE OUTSOURCING SERVICES LIMITED
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