Customer Care Executive

0 years

0 Lacs

Posted:2 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Giftorious is a Jaipur-based company that provides a one-stop solution for all gifting needs, offering customized products that appeal to everyone. Our products are unique, trendy, and personalized with names, designs, and charms, addressing the common problem of boring, generic gifts. We use high-quality, non-leather materials known as faux leather, which are also vegan. Our range of gifts caters to different budget segments, ensuring everyone can find the perfect gift for their loved ones.


Role Description

This is a full-time, on-site role located in Jaipur for a Customer Care Executive. The Customer Care Executive will be responsible for handling customer inquiries, ensuring customer satisfaction, providing exceptional customer service, and supporting sales by providing detailed product information and assistance in placing orders. The role involves daily communication with customers, addressing any issues or concerns, and maintaining a high level of professionalism and empathy.


Qualifications

  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Good Communication skills
  • Ability to work on-site in Jaipur
  • Problem-solving skills and attention to detail
  • Good english speaking

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