Customer Care Executive

0 - 31 years

1 - 3 Lacs

Posted:5 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Hiring – Multiple Banking Process Openings (Kotak Bank & IDFC) Location: 1st floor, highstreet mall , kapurbawdi , majiwada  Thane west. Process Type: Voice / Sales Experience Required: 0-1 yr Kotak Bank Process – Customer Support Executive Eligibility: Graduates (6+ months experience): Versant 3 → ₹17,000 Take Home Versant 4 → ₹18,000 Take Home Undergraduates (6+ months experience): Versant 3 → ₹16,000 Take Home Versant 4 → ₹17,000 Take Home Communication Requirement Versant 3: Average communication Versant 4: Good communication Role Responsibilities: Handle inbound/outbound calls for Kotak Bank customers Provide accurate banking-related information Maintain communication quality based on Versant score Ensure customer satisfaction and timely issue resolution Follow banking compliance and call quality standards IDFC Process – Sales Executive Eligibility: Minimum Qualification: HSC Freshers allowed Must speak average Hindi Good selling skills required Salary & Incentives Take Home: ₹14,500 Unlimited incentives Easy & quick selection Shift Timings9:30 AM – 6:30 PM Role Responsibilities: Make outbound sales calls Promote and sell IDFC financial products Meet sales targets Maintain customer call logs and follow-up data Build customer interest and provide product clarity

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