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Cogent E Services Pvt Ltd
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Customer Care Executive

Customer Care Executive

Cogent E Services Pvt Ltd

0 - 31 years

2 Lacs

brookefield bengaluru/bangalore region

Posted:14 hours ago| Platform: Apna logo

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Skills Required

resolve communication training development service support

Work Mode

On-site

Job Type

Full Time

Job Description

Job DescriptionWe are seeking enthusiastic and motivated individuals to join our team as Customer Care Executives for Voice and Sales processes. In this role, you will interact with customers, resolve queries, and promote our products/services to achieve sales targets while ensuring excellent customer satisfaction. QualificationsMinimum education: 12th pass. Age: 18 to 30 years. Excellent communication skills in English, Hindi & Malayalam. Experience: Minimum 6 months in Sales (Credit Card/Personal Loan/Insurance background preferred). Ability to handle customer queries and provide appropriate solutions. Shift: 24/7 rotational (as per business requirements). Weekly off: Rotational. Key ResponsibilitiesHandle outbound calls professionally and deliver information about products/services. Identify customer needs, clarify details, and close sales effectively. Resolve customer concerns to maintain high satisfaction levels. Work towards achieving company sales targets and performance goals. Salary & BenefitsStarting salary: INR 18,000 per month. Attractive performance-based incentives and bonuses. Comprehensive training and career development opportunities. Supportive and growth-oriented work environment. Experience Required0.5 – 2 years in Sales/Customer Service. Skills RequiredBanking Sales, Field Sales, Basic Computer Knowledge, Communication, Customer Support.

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Customer Care Executive