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BIM MODELING SERVICES INDIA PVT LTD
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Customer Care Executive

Customer Care Executive

BIM MODELING SERVICES INDIA PVT LTD

2 years

2 - 3 Lacs

gurgaon

Posted:2 hours ago| Platform: GlassDoor logo

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Skills Required

excel communication support crm negotiation persuasion management multitasking

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: Customer Care Executive

Position Summary:

We are seeking a dedicated and experienced Customer Care Executive with a proven
background in real estate sales and client servicing. The ideal candidate will excel athandling incoming product inquiries, resolving customer challenges promptly, andensuring exceptional client satisfaction while driving sales performance.

Key Responsibilities

Handle incoming calls and inquiries related to company services.
Address client concerns, complaints, and challenges efficiently and
professionally.
Maintain clear and empathetic communication with clients to ensure satisfaction and trust.
Support sales activities by converting inquiries into successful client base.
Maintain accurate records of client interactions and follow-up actions.
Collaborate with the sales team to achieve monthly and quarterly targets.

Requirements

Minimum of 2+ years of experience in customer care handling.
Proven track record in real estate sales.
Strong communication skills in both English and Hindi.
Ability to handle clients with patience and professionalism under pressure.
Excellent problem-solving and decision-making abilities.
Basic proficiency in CRM systems and Microsoft Office tools.

Desired Skills

Negotiation and persuasion skills.
Time management and multitasking abilities.
Customer-centric mindset with sales orientation.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Health insurance
Provident Fund

Work Location: In person

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