Furneaser is a dynamic and innovative furniture manufacturing company dedicated to providing exceptional products to our valued customers. We priorities customer satisfaction and are committed to delivering an outstanding customer experience. As we continue to grow, we are seeking a highly motivated and customer-centric individual to join our team as a Customer Care Executive. Job Responsibilities: * Respond to customer inquiries and provide information about our products/services. * Assist customers in placing orders, tracking shipments, and processing returns or exchanges. * Resolve customer complaints or concerns in a professional and timely manner. * Build and maintain positive relationships with customers to enhance their overall experience. * Collaborate with other departments to address customer needs and improve service efficiency. * Keep accurate records of customer interactions and transactions. * Stay informed about product updates, promotions, and company policies to provide accurate information to customers. * Identify and report emerging customer issues to the appropriate teams for resolution. Qualifications: * Good communication skills, both verbal and written. * Strong problem-solving abilities and a customer-focused mindset. * Ability to work in a fast-paced environment and handle multiple tasks simultaneously. * Previous experience in customer service or a related field is a plus. * Proficiency in using customer service software and computer systems. * High school diploma or equivalent; college degree preferred. Contact- 9990261508 Job Types: Permanent, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Supplemental Pay: Yearly bonus Language: Hindi (Preferred) English (Required) Work Location: In person Speak with the employer +91 9990261508

Furneaser is a dynamic and innovative furniture manufacturing company dedicated to providing exceptional products to our valued customers. We priorities customer satisfaction and are committed to delivering an outstanding customer experience. As we continue to grow, we are seeking a highly motivated and customer-centric individual to join our team as a Customer Care Executive. Job Responsibilities: * Respond to customer inquiries and provide information about our products/services. * Assist customers in placing orders, tracking shipments, and processing returns or exchanges. * Resolve customer complaints or concerns in a professional and timely manner. * Build and maintain positive relationships with customers to enhance their overall experience. * Collaborate with other departments to address customer needs and improve service efficiency. * Keep accurate records of customer interactions and transactions. * Stay informed about product updates, promotions, and company policies to provide accurate information to customers. * Identify and report emerging customer issues to the appropriate teams for resolution. Qualifications: * Good communication skills, both verbal and written. * Strong problem-solving abilities and a customer-focused mindset. * Ability to work in a fast-paced environment and handle multiple tasks simultaneously. * Previous experience in customer service or a related field is a plus. * Proficiency in using customer service software and computer systems. * High school diploma or equivalent; college degree preferred. Contact- 9990261508 Job Types: Permanent, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Supplemental Pay: Yearly bonus Language: Hindi (Preferred) English (Required) Work Location: In person Speak with the employer +91 9990261508

Dispatch Operator is responsible for managing and directing the movement of goods, vehicles, or personnel within a designated service area. This role ensures the timely, efficient, and accurate delivery of services, maintaining effective communication with drivers, customers, and internal teams. Key Responsibilities: Scheduling and Coordination: Assign and schedule vehicles, drivers, or service teams to ensure timely deliveries or services. Monitor real-time movements of trucks or service units and adjust routes or schedules as needed. Communication: Act as the primary point of contact between drivers, customers, and internal teams (e.g., customer service, operations). Provide clear instructions and information to drivers and resolve issues that may arise during the transport or service process. Problem Solving: Handle unexpected delays, breakdowns, or accidents, making quick decisions to minimize service disruptions. Reorganize routes and schedules to accommodate changes in demand or circumstances. Tracking and Reporting: Use dispatch software or tracking systems to monitor the status of deliveries or services. Maintain records of dispatched orders, services performed, and any delays or issues. Customer Service: Ensure customer satisfaction by communicating arrival times, delivery status, or service updates. Address customer complaints or inquiries related to dispatch services. Safety and Compliance: Ensure all vehicles and operations are compliant with safety regulations and company policies. Track and report vehicle inspections, maintenance schedules, and driver logs. Team Collaboration: Work closely with warehouse personnel, operations staff, or field service teams to ensure proper scheduling and resource allocation. Required Skills and Qualifications: Strong communication skills, both written and verbal. Ability to multitask and work in a fast-paced environment. Familiarity with dispatch software, GPS tracking systems, and scheduling tools. Problem-solving skills and the ability to handle emergencies. Attention to detail and organizational skills. Ability to work under pressure and meet deadlines. Knowledge of industry regulations and safety protocols (varies by field). Education & Experience: High school diploma or equivalent required. Experience in dispatching, logistics, or a related field is preferred. Knowledge of the industry’s regulations and practices is an advantage Contact-9990261508 Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Education: Higher Secondary(12th Pass) (Preferred) Experience: Dispatching: 1 year (Preferred) Work Location: In person