Customer Care Executive

1 years

4 Lacs

Posted:2 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About the Role
Working Panda is hiring Voice Support Advisors for our Hyderabad office. This full-time position involves handling inbound calls from global customers, resolving their concerns, and ensuring a smooth customer experience.

Location: Hitech City Layout – Hyderabad

Compensation (Approx. In-Hand)

  • 12–17 months exp.: ₹24,000–25,000 training | ₹27,000–28,000 post-training
  • 18–23 months exp.: ₹26,000 training | ₹29,000–30,000 post-training
  • 24+ months exp.: ₹28,000–29,000 training | ₹31,000–32,000 post-training

What You’ll Do

  • Engage with customers via inbound calls
  • Support with billing, service, and account-related issues
  • Provide troubleshooting for basic technical concerns
  • Maintain records & ensure high-quality service

Who Can Apply

  • Graduates/Undergraduates with at least 1 year of international BPO voice process experience
  • Fluent English communication skills
  • Ability to work in rotational shifts

Shifts & Benefits

  • 5 working days with rotational offs
  • Night/rotational shifts included
  • Two-way AC cab service
  • PF, health insurance & overtime pay

Job Types: Full-time, Permanent

Benefits:

  • Health insurance
  • Provident Fund

Education:

  • Higher Secondary(12th Pass) (Required)

Experience:

  • Customer support: 1 year (Required)

Language:

  • English (Required)

Work Location: In person

Job Type: Full-time

Pay: ₹400,000.00 - ₹440,000.00 per year

Benefits:

  • Health insurance

Work Location: In person

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