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BAKE COSMETICS PRIVATE LIMITED
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Customer Care Executive

Customer Care Executive

BAKE COSMETICS PRIVATE LIMITED

0 years

1 - 2 Lacs

Panchkula Haryana

Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

Social media management Customer service English 12th Pass Bachelor's degree Organizational skills In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

We’re looking for a dynamic and enthusiastic Customer Care Executive to join our team and support influencer collaborations, manage social media interactions, and keep our influencer database up-to-date. If you love engaging with people, writing content, and making things happen on social media – we’d love to hear from you!

Key Responsibilities:

Influencer Collaboration Support:
Coordinate and communicate with influencers for brand campaigns and product collaborations.
Maintain and update the influencer database with contact details, collaboration history, performance, etc.
Track campaign deliverables and ensure timely execution.
Customer Care & Social Media Engagement:
Handle customer queries and concerns received via Instagram, DMs, comments, and emails.
Respond promptly, politely, and helpfully to build positive relationships with our audience.
Content & Script Assistance:
Assist in writing short content pieces, video scripts, and captions for reels and stories.
Brainstorm ideas for influencer campaigns and trending content.
Social Media Maintenance:
Help in scheduling posts, engaging with followers, and coordinating with the design team for creatives.
Monitor competitor activity and trends to support the content strategy.

Required Skills:

Excellent written and verbal communication
Strong organizational skills for maintaining influencer records
A basic understanding of Instagram, YouTube, and influencer marketing
Ability to multitask and handle customer messages calmly and efficiently
Creative thinking and attention to detail
Basic content writing or scriptwriting experience is a plus

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Paid sick time

Language:

Hindi (Preferred)
English (Preferred)

Work Location: In person

Expected Start Date: 18/08/2025

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