Customer Associate

You will be joining Kuhoo Finance, located in Nashik, as a Customer Engagement Associate. Kuhoo Finance is committed to revolutionizing how India finances education dreams by leveraging AI, data science, and customer insights to empower students to reach their full potential. **Role Overview:** In this role, you will be pivotal in providing exceptional customer experiences, managing communications, and supporting initiatives to enable students to access suitable financial solutions effectively. **Key Responsibilities:** - Interact with customers via inbound and outbound calls and email communications. - Address customer inquiries, requests, and complaints promptly and professionally. - Maintain accurate and up-to-date customer records in the system. - Identify customer needs, suggest appropriate solutions, and collaborate with internal teams for timely resolutions. - Uphold high-quality standards in communication and documentation. **Qualification Required:** - Excellent communication skills in English and Hindi - Proficiency in Telugu or Kannada is preferred - Strong listening and comprehension abilities - Good typing and documentation skills At Kuhoo Finance, the focus is not just on financial products but on building futures. If you are enthusiastic about making a difference and wish to contribute to a team that transforms possibilities into realities, your application to be a part of the Kuhoo journey is highly welcomed. Apply now and embark on this exciting journey with us.,