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Customer Assistant

Customer Assistant

Employee Hub

2 - 5 years

1 - 3 Lacs

mumbai

Posted:3 hours ago| Platform: GlassDoor logo

Apply

Skills Required

support coordination analyze security parking reporting compliance documentation cam communication

Work Mode

On-site

Job Type

Full Time

Job Description

We are hiring – Customer Care Executive (Operations)
Location: Kalyan | Department: Operations

West Pioneer Properties (India) Pvt. Ltd. is looking for a dedicated and detail-oriented Customer Care Executive to support mall operations and ensure smooth coordination between retailers, customers, and internal teams.

Key Responsibilities:

Handle retailer concerns and coordinate with relevant departments
Prepare and analyze daily/weekly operational reports
Organize events for patrons and retail partners
Coordinate with MEP, Security, Housekeeping, Parking & Project teams
Support fit-out work, snag reporting, and renovation coordination
Manage compliance documentation with government departments
Assist in rent, CAM, and utilities collection
Oversee parking operations and staff management
Maintain records, operational checklists, and SOPs

Requirements:

Graduate (MBA preferred)
Strong communication and coordination skills
Proficient in MS Office
2–5 years of experience in retail/mall operations
Minimum age: 25 years

Job Types: Full-time, Permanent

Pay: ₹11,283.88 - ₹28,311.26 per month

Benefits:

Provident Fund

Experience:

Customer support: 3 years (Required)

Work Location: In person

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