Customer Advisor

Your Pitchh

1 - 6 years

3 - 6 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

international voice process international bpo customer service bpo customer service us process customer support bpo voice international voice us voice process customer handling international calling uk process bpo process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring: Customer Support Executive (International Voice Process)

Location:

Job Summary

experienced and customer-focused professionals

Key Responsibilities

Handle inbound calls from international customers and provide timely assistance.
Deliver accurate information and resolve customer queries effectively.
Troubleshoot issues, raise service requests, and escalate complex cases when necessary.
Maintain detailed and accurate records of all customer interactions in compliance with company and data security policies.
Achieve performance metrics including
call quality
,
customer satisfaction
,
first call resolution
, and
productivity
targets.

Requirements:

Minimum
1 year of experience
in an International Voice Process.
Excellent communication skills in English
(both verbal and written).
Strong problem-solving and customer-handling abilities.
Ability to work in
night shifts (US Shift)
.
Immediate joiners only.

Interested Candidates Can Contact:

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