Customer Advisor

0 - 1 years

2 - 3 Lacs

Posted:23 hours ago| Platform: Naukri logo

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Work Mode

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Job Type

Full Time

Job Description

Customer Support - Non Voice Process (Freshers)

Interested Candidates can Contact To - 9019893610 (Nayana - HR)

Experience Level

Requirements :

Note :

Job Summary:

International Non - Voice Process

Key Responsibilities:

  • Handle inbound calls from international customers.
  • Provide accurate information and resolve queries.
  • Troubleshoot problems, raise service requests, and escalate unresolved issues to appropriate teams when required.
  • Ensure all customer interactions are documented correctly and adhere to it's compliance, regulatory, and data security guidelines.
  • Meet and exceed performance targets including call quality, customer satisfaction scores, first call resolution, and productivity.

- Work Location : BTM Layout, Bangalore

- Shifts : US Shift (5 days work & 2 days rotational week off)

- Salary : Experience: Upto 2.75 to 3 LPA

- Immediate Joiners only!!!

Interested Candidates can Contact To - 9019893610 (Nayana - HR)

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