Customer Account Manager

Company Description

SilicOcean LLP is an independent distributor of Semiconductor ICs, Passives, Interconnects, Microchips, Microprocessors, and Computer Components. We are committed to providing best-in-class services and competitive prices around the globe. Our goal is to meet the demands of our clients by delivering high-quality components efficiently.

Role Description

This is a full-time hybrid role for a Customer Account Manager, located in Indore with some work from home flexibility. The Customer Account Manager will be responsible for managing customer accounts, ensuring customer satisfaction, and providing customer support. Day-to-day tasks include handling customer inquiries, maintaining strong client relationships, analyzing customer needs, and developing strategies to enhance customer experience.

Qualifications

• Skills in Customer Satisfaction and Customer Support
• Proficiency in Account Management
• Strong Analytical Skills to evaluate customer needs and develop solutions
• Excellent Communication skills, both written and verbal
• Ability to work independently and in a team environment
• Bachelor’s degree or equivalent experience in a related field
• Experience in the semiconductor industry is a plus