CTC Upto 7.0 LPA | Chat Support For Leading Social Media

2 - 7 years

5 - 7 Lacs

Posted:10 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Premium Chat Process with CTC up to 7 Lakhs

100% Virtual Interview

Graduates with excellenet English & Hindi mandatory (Read, Write and Speak)

Location:

Call / Whatsapp to schedule the interview

  • HR Anitha - 7569076659 Email - anitha.t@jobography.in
  • HR Lakshman - 9553047615 Email - lakshman.d@jobography.in
  • HR Swathi - 9573725471 Email - swathi.halle@jobography.in
  • HR Moses - 8688141582 Email - moses.j@jobography.in
  • HR Mounika - 8897615191 Email - mounika.r@jobography.in

Role & Responsibilities

  • Review, analyze, and moderate user-generated content across multiple platforms.
  • Identify, flag, and escalate content that violates community guidelines, legal requirements, or platform policies.
  • Resolve content-related issues by applying judgment, context, and policy guidelines.
  • Maintain accuracy and consistency in decision-making while handling sensitive or complex content.
  • Document findings, resolutions, and case notes clearly and thoroughly.
  • Work collaboratively with internal teams (Quality, Policy, Escalations) to ensure smooth workflow and alignment.
  • Meet daily/weekly productivity and quality SLAs.
  • Handle high-attention tasks with speed, discretion, and emotional resilience.
  • Provide feedback to improve content policies and user safety workflows.

Preferred Candidate Profile

  • Excellent command over English and Hindi

    (must understand nuances and contextual meaning).
  • Prior experience in

    Content Moderation, Trust & Safety, Risk Operations, or similar roles

    preferred.
  • Strong ability to identify red flags, sensitive content, hate speech, scams, misinformation, and policy violations.
  • Comfortable working in

    night shifts, rotational shifts, and fast-paced environments

    .
  • High emotional resilience; ability to review potentially sensitive, graphic, or disturbing content.
  • Strong analytical thinking, decision-making, and problem-solving skills.
  • Good typing speed and familiarity with web-based tools, CRM systems, and dashboards.
  • Graduates from any discipline are welcome; BPO/ITES experience is a plus.
  • Ability to work independently with strong ownership and accountability.

Call / Whatsapp to schedule the interview

  • HR Anitha - 7569076659 Email - anitha.t@jobography.in
  • HR Lakshman - 9553047615 Email - lakshman.d@jobography.in
  • HR Swathi - 9573725471 Email - swathi.halle@jobography.in
  • HR Moses - 8688141582 Email - moses.j@jobography.in
  • HR Mounika - 8897615191 Email - mounika.r@jobography.in

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