CSR - Customer Service Representative

Job Description

We're hiring dynamic and motivated individuals for multiple roles Chat Process, Customer Care Executive, Sales Executive, Telecalling etc. If you have strong communication skills and a drive to succeed, this could be the perfect opportunity for you. Roles & Responsibilities: - Respond to customer inquiries, complaints, or support requests via phone - Make outbound calls for feedback, follow-ups, or promotions (if required) - Provide accurate information about products, services, or policies. - Troubleshoot basic problems or escalate complex issues to higher support levels. - Listen actively to understand the customer's problem. - Offer solutions and ensure issues are resolved to customer satisfaction - Location: Mohali - Experience: Both Fresher and Experienced can apply - Joining: Immediate - Salary: Attractive package + incentives Key Highlights: - Great work culture - Growth opportunities - Performance-based rewards Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Night shift Rotational shift Supplemental Pay: Joining bonus Performance bonus Shift allowance Work Location: In person