CSR - Customer Service Representative

You will be responsible for handling outbound customer service processes. Your key responsibilities will include: - Making outbound calls to customers - Providing assistance and information to customers over the phone - Resolving customer queries and issues effectively To qualify for this role, you must meet the following requirements: - Graduate degree - Good communication skills - Experience in BPO and Telecalling sector - Willingness to work in an outbound process The company offers the following benefits: - Health insurance - Life insurance - Paid sick time - Paid time off - Provident Fund The working schedule for this role includes: - Day shift - Fixed shift - Monday to Friday - Weekend availability Additionally, there is a performance bonus provided based on your performance. The required languages for this role are English and Hindi. Please note that this is a full-time, permanent position and fresher candidates are also welcome. The salary will be based on your qualifications and experience. You will have the benefit of 5 days working week with leave on all banking holidays. The work location is in person. Immediate joiners are preferred for this role.,