0 - 4 years
0 Lacs
Posted:1 month ago|
Platform:
On-site
Full Time
US Shift: 5:30 PM 9:30 AM
UK Shift: 10:30 PM 4:30 AM
Australian Shift: 3:00 AM 3:00 PM
Handle inbound/outbound international calls (US/UK/Australia)
Resolve customer queries professionally and effectively
Maintain and update customer records accurately
Achieve performance targets (quality & productivity)
Escalate issues as per process requirements
Excellent English communication skills (spoken & written)
Strong problem-solving ability and customer service attitude
Comfortable with rotational night shifts
Basic computer knowledge and CRM handling skills
Attractive salary with night shift allowances
Performance-based incentives
Positive and growth-oriented work culture
Training and career development opportunities
Vibrantzz Management Services Hiring For Interntional BPO
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