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Firstsource
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CSA Professionals

CSA Professionals

Firstsource

2 - 7 years

2 - 3 Lacs

bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

analytical skills csa quality standards excel data processing powerpoint operations data entry mainframes

Work Mode

Work from Office

Job Type

Full Time

Job Description

Purpose of the role

A CSA in this role is responsible for processing data with high accuracy and pace in a specified format while adhering to the prescribed SLA

Operational

Ensure that the computerized records are captured accurately and maintained in prescribed manner

Checks the data received from the client for complete details

Re-enters the given data into a client specified format

Solicits and compiles information and data related to processing activities

Uses PC application and functions, such as Excel, Word or PowerPoint or client specified mainframes to up and load data sets

Works efficiently towards achieving the SLA based on the project requirement and meets the specified quality standards

Assures protection of the systems and data by performing at least one system back up per day

Generates statistical and data reports as required

Examine and evaluate document contents to insure accuracy and to correct inconsistencies

Maintaining confidentiality, verifying information, building a physical filing system, backing up data and updating data entry software

Experience

Required: Education / Qualifications: Graduate Fresher / Undergraduate - 2 Years Experience

Know-How

Critical: Good analytical skills Patient and process oriented An eye for detail Ability to handle large amount of data Typing Skills - 20 wpm with 90 % accuracy

Disclaimer:

Firstsource follows a fair, transparent, and merit-based hiring process
We never ask for ey at any stage Beware of fraudulent offers and always verify through our official channels or @ email addresses

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CSA Professionals