CS Associate NMD

Job Description

Job Accountabilities This role is responsible for respective building and all the soft/administration services: Ensure all employee services like HK, Pantry, Food Court, Shifting, Pest control, tea vending, furniture, painting, civil, carpentry, electrical, mechanical and other utilities are carried out as per SLA & OLA in respective buildings/phases by continuously liaising with respective disciplinary head. Meeting employees based on the needs improvement feedback received through survey and ensure corrections and communicate feedback to employees to close the loop. Ensure daily rounds are taken in respective buildings/phases to monitor upkeep of buildings/phases. Ensure smooth functioning and services of Business Centre's in respective buildings/phases. Ensure all fire fighting equipments are healthy and extinguishers are tested and refilled in time in respective building/phases. Ensure all pantries/conference rooms/meeting rooms/business centres should be in excellent condition in respective building/phases. Support employee engagement activities & events. Ensure all unsafe conditions are corrected. Liaise with module coordinators/fire wardens. Maintain PR with important stakeholders to improve service standards. Ensure timely ground support during emergency situation # on site or off the site. Ensure smooth conduct of all the VVIP visits. Liaise for support for completion of shifting like material, loaders, vehicle etc. Ensure updation of seating plan in the system. Skill & Competencies Skills (Behavioural & Technical) Effective Execution Team Player Customer Orientation Result Orientation Risk management Situational Awareness Inventory management Process Orientation Education Required Knowledge of computer operations. Hotel Management/BBM background preferred. Post graduate in management will be desirable. Experience Required Graduate with strong communication and inter-personal skills and must have sufficient experience. Minimum 3 years relevant experience in a large Corporate Services department / hotel / IT / Factory. Show more Show less