CRM SPECIALIST

Industry:- REAL ESTATE

EXPERIENCE -

SALARY:-30,000 - 45,000 PER MONTH.

Job Location:-

**APPLY ONLY IF YOU ARE FROM THE REALESTATE BACKGROUND AND WORKING IN CRM OPERATIONS AND HAVING THE KNOWLEDGE FROM THE PROPERTY BOOKING TO THE REGISTRY OF PROPERTY WITH ALL THE RERA NORMS AND HAVING THE EXPERIENCE BETWEEN 2YEARS - 4 YEARS AND COMFORTABLE WITH THE SALARY BUDGET.**

🎯 Job Summary:-

CRM Specialist – Real Estate,

🔑 Key Roles & Responsibilities:-

🏗️CRM & Post-Sales Operations:-

• Handle

  customer coordination from unit booking till final registry.

• Maintain accurate

  booking records, allotment letters, agreements, and payment schedules.

• Coordinate with

  sales, legal, finance, and site teams

  for smooth execution.
• Ensure

  timely collection and tracking of customer payments.

📑Documentation & Registry:-

• Prepare and manage

  Agreement to Sell, Sale Deed, Possession Letters, and Registry documentation.

• Coordinate with

  advocates, banks, and government authorities

  for registration.
• Support customers in

  home loan documentation and disbursement process.

⚖️RERA Compliance:-

• Ensure

  complete adherence to RERA norms and guidelines.

• Maintain customer records as per

  RERA disclosure requirements.

• Handle

  RERA-related customer queries, compliance checks, and reporting.

🤝Customer Relationship Management:-

• Act as a

  single point of contact

  for post-sales customers.
• Resolve customer concerns professionally and within TAT.
• Provide regular updates regarding

  construction status, possession, and registry timelines.

• Maintain high customer satisfaction and retention.

MIS & Reporting:-

• Maintain CRM software and customer databases.
• Prepare

  daily/weekly/monthly MIS reports.

• Track complaints, resolutions, and escalations.

🎓Required Skills & Qualifications

• Must have Experience of 2–4 Years in Real Estate Industry only.
• Graduate / Post Graduate (any discipline).
• Proven experience as a

  CRM / Post-Sales Executive in Real Estate.

• Strong knowledge of

  RERA Act, Real Estate Documentation & Registry Process.

• Excellent communication and coordination skills.
• Strong command over

  MS Excel, CRM tools, and documentation handling.

• Customer-centric approach with problem-solving abilities.

💼Preferred Candidate:-

• Experience with

  Residential and Commercial real estate projects.

• Ability to handle

  multiple customers and projects simultaneously.

• Detail-oriented and legally compliant professional.

How to Apply ?

You can apply here directly or share your Updated Resume at:-

Email ID:-

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