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0.0 - 4.0 years
0 - 4 Lacs
Thane, Maharashtra, India
On-site
Key Responsibilities: Handle inbound and outbound customer interactions via phone, email, or chat Address and resolve customer concerns promptly and accurately Document customer interactions and update records Provide detailed product or service information to customers Collaborate with internal teams to resolve complex issues Maintain adherence to company policies and service standards Candidate Profile: Excellent command of spoken and written English Graduate or undergraduate degree holders Experience in customer service preferred but freshers can apply Strong problem-solving and multitasking skills Willingness to work in rotational shifts including nights Immediate joiners preferred
Posted 4 months ago
0.0 - 5.0 years
0 - 5 Lacs
Mohali, Punjab, India
On-site
Key Responsibilities: Manage inbound and outbound communications with premium customers Resolve complex customer queries related to products, services, and accounts Maintain detailed and accurate records of customer interactions Ensure compliance with company policies and client standards Collaborate with cross-functional teams to deliver seamless service Meet performance targets related to quality, customer satisfaction, and efficiency Candidate Profile: Excellent verbal and written English skills Graduate or undergraduate degree holders Experience in premium BPO processes preferred but freshers can apply Ability to handle complex customer issues professionally Comfortable working in rotati...
Posted 4 months ago
0.0 - 3.0 years
2 - 6 Lacs
Pune
Work from Office
Key Responsibilities:Develop and execute marketing campaigns to drive brand awareness and lead generation. Coordinate with design, content, and digital teams to create promotional materials and content. Monitor and analyze campaign performance using tools such as Google Analytics, CRM platforms, and marketing automation tools. Manage and grow company presence across social media and digital platforms. Conduct market research to identify new opportunities and consumer preferences. Build and maintain relationships with media, partners, and vendors. Assist in organizing promotional events, trade shows, or product launches. Prepare periodic reports and presentations on marketing metrics and KPIs...
Posted 5 months ago
1.0 - 2.0 years
2 - 3 Lacs
Noida, Sector 142
Work from Office
Key Responsibilities: Act as the main liaison between the OTT platform and external clients (content creators, advertisers, agencies, brand partners) Onboard new partners and ensure seamless integration of content or campaigns on the platform Build strong, long-term relationships with key stakeholders to ensure client satisfaction and retention Coordinate internally with content, marketing, ad sales, and tech teams to execute client deliverables Monitor client performance metrics and campaign effectiveness, sharing insights and improvement plans Resolve partner concerns and troubleshoot any issues that may arise in operations or performance Identify opportunities for upselling new formats, a...
Posted 5 months ago
2.0 - 5.0 years
7 - 10 Lacs
Mumbai, Maharashtra, India
On-site
Job description The Associate Marketing Manager of Marketing Excellence APAC will be responsible developing and executing marketing campaigns that drive brand awareness, engagement, and lead generation. This role will focus on strategic planning, digital marketing, content creation, and managing relationships with local market teams to ensure the successful execution of campaigns tailored to regional needs. The ideal candidate will have extensive experience in digital marketing and content strategy, with a strong understanding of local market dynamics, particularly in selecting the right trade and media partners. This role also functions as an account manager, ensuring that campaigns are ali...
Posted 5 months ago
6 - 10 years
22 - 25 Lacs
Gurgaon
Work from Office
Experience with Google Ads,Facebook,Instagram,Linkedin, ROI, SEO, Meta Business Suite, CRM Platforms
Posted 5 months ago
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