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Customer Service Professional

Customer Service Professional

Linchpin Technologies

0 - 4 years

0 - 4 Lacs

Thane Maharashtra India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

CRM platforms Call Management Email Support Data accuracy Quality Control

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Handle inbound and outbound customer interactions via phone, email, or chat Address and resolve customer concerns promptly and accurately Document customer interactions and update records Provide detailed product or service information to customers Collaborate with internal teams to resolve complex issues Maintain adherence to company policies and service standards Candidate Profile: Excellent command of spoken and written English Graduate or undergraduate degree holders Experience in customer service preferred but freshers can apply Strong problem-solving and multitasking skills Willingness to work in rotational shifts including nights Immediate joiners preferred

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Linchpin Technologies

Information Technology and Services

San Francisco

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Customer Service Professional