CRM & Marketing Coordinator

Job Title: CRM & Marketing Coordinator

Location: Madhapur, Hyderabad
Department: Sales & Operations
Reports To: Sales Manager / Operations Head
Job Type: Full-time

Role Overview:

We are looking for a proactive and detail-oriented Executive to support our sales, operations, and accounting coordination. This role plays a critical part in ensuring smooth communication between customers, vendors, and internal teams. The ideal candidate should be comfortable with basic accounting tools like Tally, possess strong communication skills, and be highly organized to handle multiple responsibilities efficiently.

Key Responsibilities:

• Customer Order Management:
• Regularly follow up with existing customers to collect purchase orders and ensure timely order processing.
• Customer Onboarding:

Coordinate for new customer code creation and entry into systems.

• Vendor Coordination:

Communicate with vendors for the release of material, tracking of deliveries, and escalation of any delays.Take updated rates from vendors and pass them on to internal sales support or customer service teams.Maintain consistent communication with customers to understand and support their ongoing needs.Update the vendor-provided daily tracker with real-time status on orders, deliveries, and follow-ups.Systematically follow up with the customer database to ensure regular orders and engagement.Coordinate with the accounts team to ensure accurate entry of sales and purchase transactions in Tally, and assist in invoice-related communication with customers and vendors.Required Skills & Qualifications:

• Rate Management:
• Daily Customer Interaction:
• Tracker Updates:
• Database Follow-up:
• Basic Accounting Support:

• Bachelor’s degree in Commerce, Business Administration, or a related field
• 1–3 years of experience in sales support, client coordination, or operations
• Working knowledge of Tally Prime for basic accounting entries or coordination
• Proficiency in MS Excel or Google Sheets
• Excellent verbal and written communication skills
• Ability to multitask and manage time effectively
• Strong follow-up skills and a proactive attitude

What We Offer:

• Opportunity to grow in a cross-functional sales and operations environment
• Supportive and collaborative team culture
• Training on internal processes and tools

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

Expected Start Date: 01/08/2025