CRM Manager – Real Estate

Job Title: Client Relationship Manager

 Location: [ Gurgaon, Sector 56]

 Job Type: Full-Time

 Industry: Real Estate

About Us:

Riverwood Projects is a new-age real estate company with a clear vision — to become one of India’s leading developers. We are currently launching a landmark 25-acre plotted township in Sector 7, Kharkhauda — next to IMT industrial zone , a 50 acre township in Rohtak and another 7 acre ddjay township in Kharkhauda

Job Overview:

As a Client Relationship Manager, you will be responsible for maintaining and developing strong, long-term relationships with clients. You will act as the primary point of contact, ensuring client satisfaction and supporting the company’s growth by identifying upselling and cross-selling opportunities.

Key Responsibilities:

Build and maintain strong relationships with new and existing clients.

Act as the key point of contact for client needs and queries.

Understand client objectives and propose tailored solutions to meet their requirements.

Work closely with internal teams (sales, operations, marketing) to ensure timely and successful delivery of solutions.

Manage client accounts, track deliverables, and maintain clear communication at all stages.

Gather feedback and implement improvements to enhance client satisfaction.

Prepare regular reports on account status and performance.

Identify opportunities to grow business with existing clients.

What We Offer:

Competitive salary and performance-based incentives.

A supportive and collaborative work environment.

Growth opportunities and professional development.