3 years

3 - 4 Lacs

Posted:1 month ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Develop and execute CRM strategies to enhance customer relationships and drive business objectives.

Manage and maintain the CRM system, including data entry, cleansing, segmentation, and optimization.

Analyze customer data and behavior to identify trends, opportunities, and areas for improvement.

Create, execute, and track targeted marketing campaigns and communications across various channels.

Manage customer interactions, handle inquiries, resolve complaints, and provide support to customers.

Collaborate with other departments (sales, marketing, etc.) and potentially lead or mentor CRM team members.

Skillset required:

CRM Expertise

Analytical Skills

Communication & Interpersonal Skills

Industry Knowledge

Customer-centric mindset

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • CRM software: 3 years (Preferred)

Work Location: In person

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