CRM Intern

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🔹 About the Role

We are looking for a motivated CRM Intern to support our customer relationship management initiatives. The role involves assisting in managing customer databases, improving engagement, supporting sales/marketing campaigns, and ensuring smooth customer interactions.

🔹 Key Responsibilities

• Maintain and update the CRM database with accurate customer information.
• Track customer interactions, queries, and feedback in the CRM system.
• Prepare daily/weekly reports on CRM activities, leads, and customer engagement.
• Analyze customer data to identify trends and opportunities for improvement.
• Collaborate with cross-functional teams (sales, marketing, support) to improve customer experience.
• Provide administrative support for CRM projects and documentation.

🔹 Desired Skills & Qualifications

• Pursuing or recently completed a degree in Business Administration, Marketing, IT, or related fields.
• Strong analytical and communication skills.
• Proficiency in MS Excel/Google Sheets for data handling.
• Detail-oriented, organized, and eager to learn.

🔹 What We Offer

• Hands-on experience with CRM systems and customer data management.
• Exposure to marketing, sales, and customer success processes.
• Flexible working environment.
• Stipend of up to INR 10,000/month.
• Full-time opportunity after internship (based on performance).
• Internship Certificate & Letter of Recommendation.