CRM Executive

SG Power Products Private Limited

2 - 31 years

0 Lacs

Duhai, Ghaziabad

Posted:1 month ago| Platform: Apna logo

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Skills Required

crm power service reports resolve support

Work Mode

Remote

Job Type

Full Time

Job Description

Company: - SG Power Product PVT LTD Job Title: Customer Relationship Executive Location: Noida, Sec-62 Department: Customer Service / Sales Reports To: Customer Relationship Executive JOB ROLE: Develop and maintain long-term relationships with customers, respond promptly to customer inquiries via phone, email, or in person, resolve customer complaints and issues efficiently and professionally, maintain accurate customer records and update relevant databases, work closely with the sales and operations teams to ensure customer satisfaction. Identify opportunities to upsell or cross-sell products and services. Prepare and deliver regular reports on customer interactions and satisfaction levels. Stay updated on company products, services, and policies.

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