Role Overview: As a Customer Relationship Manager at Bhiwandi Warehouse with Jeena & Co, your primary focus will be on maintaining and enhancing customer relationships within the logistics, 3PL, and warehousing industry. You will be responsible for collecting, analyzing, and utilizing customer data to identify patterns and insights, as well as identifying opportunities to improve the customer experience. Additionally, you will analyze customer interactions, implement effective communication strategies, resolve customer complaints promptly, and develop strategies to retain existing customers. Key Responsibilities: - Collecting, analyzing, and utilizing customer data to identify patterns and insights. - Identifying opportunities to enhance the customer experience. - Analyzing customer interactions and implementing effective communication strategies. - Resolving customer complaints promptly. - Developing and executing strategies to retain existing customers. Qualifications Required: - Proficiency in computer knowledge, Excel, and good typing speed. - Strong communication skills. - Experience in customer coordination, key account management, and customer relations. Join Jeena & Co at Bhawale-Bhiwandi, Maharashtra, within the Contract Logistic, Warehousing, and 3PL Companies industry to contribute towards building strong customer relationships in the logistics sector. If you have a minimum of 3 years of relevant experience and hold a Graduate degree, please share your details with us at rlal@jeena.co.in.,

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CRM Executive