Posted:18 hours ago|
Platform:
On-site
Full Time
Job Description for Customer Support Executive
Education : - Graduation(Any) /Intermediate
Skills : Fluent communication skills in Hindi , basic English language , convincing client, Listening to queries of client and resolve it
Responsibilities for customer service executive
To provide a proactive customer care service in a professional and courteous manner to the allocated clients
Providing first line support to clients
Interpreting client data, escalating queries and seeing these through to a resolution
Liaising with other departments to solve queries
Updating own knowledge on internal processes, procedures, regulations and products -and providing accurate guidance to clients at all times.
Qualifications for customer service executive
Recognized Degree in Business or related courses or any Bachelor Degree
Proactive with strong leadership ability
Enthusiastic and self-motivated with a desire to achieve excellent service
Good command of spoken and written English and Hindi Languages
Positive, pro-active attitude and flexible approach
Organized, self motivated, dynamic and goal oriented.
Job Type: Full-time
Pay: ₹15,000.00 - ₹30,000.00 per month
Application Question(s):
Language:
Location:
Shift availability:
Work Location: In person
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