CRM Delivery Manager

As a visionary leader at CBOSIT Technologies, you will play a crucial role in driving business growth through digital transformation as a Business Consultant. Your expertise in process re-engineering and the latest technologies will be key to developing impactful digital platforms that make businesses scalable and profitable. With strong communication skills, leadership qualities, and an innovative mindset, you will lead the way in creating agile, nimble, and customer-focused solutions. Key Responsibilities: - Analyze client workflows and identify improvement opportunities to customize Zoho solutions for maximum efficiency. - Lead the implementation process from design to testing, ensuring a smooth transition for clients. - Guide clients through each step, offering clear communication, expert training, and ongoing support to enhance their Zoho experience. - Create custom workflows, reports, and automations to elevate Zoho for each client. - Collaborate effectively in a fast-paced environment using Scrum methodologies to deliver projects on time and within budget. Requirements: - Minimum 8 years of experience in: - Exceptional communication skills to engage clients and explain complex concepts clearly. - Leading Zoho implementation lifecycle, from needs analysis to training. - Designing personalized configurations and automations to optimize workflows. - Overseeing projects with agility, ensuring timely delivery and budget adherence. - Mentoring and developing a team in a collaborative environment. - Cultivating trust with clients, becoming their trusted Zoho advisor. - Possessing deep Zoho expertise and a passion for continuous learning in tech. Tech Prowess Required: - Proficiency in implementing, customizing, and managing Zoho CRM, Desk, Books, People, Creator, and more. - Strong ability in writing custom Deluge functions and utilizing JavaScript effectively. - Experience in creating flowcharts using tools like Miro, Draw.io, LucidChart. - Exceptional problem-solving skills in fixing bugs, navigating APIs, and overcoming Zoho hurdles. If you are ready to work hard, have fun, and thrive in a dynamic environment, we invite you to join our team at CBOSIT Technologies.,