24 Zoho Desk Jobs

As a Business Analyst in the CEO's Office at Sembark Tech, a dynamic B2B SaaS startup based in Jaipur, India, your primary responsibility will be to oversee data analytics, reporting, sales operations support, CRM management, and strategic enablement. You will play a crucial role in driving sales team performance, optimizing lead tracking and management, and providing valuable insights to enhance sales operations. Your key responsibilities will include generating and analyzing sales performance reports, developing dashboards for the CEO, and utilizing data insights to recommend process improvements. You will also be responsible for supporting daily sales operations, designing efficient processes within Zoho CRM, and ensuring lead prioritization systems are optimized for sales outcomes. As the Zoho CRM expert, you will manage workflows, automations, and integrations, conduct regular audits to maintain data accuracy, and train sales team members on effective CRM usage. Additionally, you will act as a trusted advisor to the CEO, track lead progress through the pipeline, and assist in scaling workflows and automations to accommodate a growing sales team. To excel in this role, you should have at least 1 year of experience in sales operations or business analytics, hands-on experience with Zoho CRM, strong analytical skills, proficiency in Excel/Google Sheets, exceptional communication and collaboration skills, and a detail-oriented mindset. Experience in B2B SaaS or enterprise sales operations, knowledge of Zoho tools, and familiarity with sales performance metrics are also desired. In return, Sembark Tech offers a competitive salary and benefits package, comprehensive training and development programs, a supportive work environment, and opportunities for career growth within the company. Join us at Sembark Tech and become part of a dynamic team dedicated to revolutionizing the travel industry!,

Dear Candidates, We are looking for a skilled and proactive Zoho Implementer to join Plyneer Industries Private Limited at their Richmond Road location in Bangalore. As a Zoho Implementer, you will play a key role in setting up and optimizing Zoho applications across our business operations. Your primary responsibility will involve working closely with stakeholders to understand business processes and ensure seamless implementation and integration of various Zoho apps such as CRM, Books, Desk, Projects, and more. Key Responsibilities: - Analyze business requirements and translate them into Zoho application configurations. - Implement and customize Zoho apps including CRM, Books, People, Projects, Inventory, Desk, and others. - Create and configure workflows, automation, dashboards, custom modules, fields, templates, and reports. - Integrate Zoho applications with third-party platforms like Google Workspace, QuickBooks, Zapier, etc. - Provide training to staff and end-users on effectively using Zoho applications. - Offer ongoing support, troubleshooting, and optimization of Zoho apps. - Collaborate with internal departments such as Sales, Marketing, Finance, and HR to streamline operations through Zoho. - Maintain documentation of implementations, changes, and user manuals. Requirements: - Proven experience as a Zoho Implementer, Administrator, or similar role. - Strong understanding of the Zoho ecosystem, particularly Zoho CRM and Zoho One suite. - Experience with scripting (Deluge), automation, and APIs within Zoho. - Familiarity with business processes in sales, marketing, finance, or HR. - Excellent problem-solving, project management, and communication skills. - Ability to manage multiple projects simultaneously and meet deadlines. Preferred Qualifications: - Zoho certifications such as Zoho CRM Certified Consultant. - Experience with data migration and system integrations. - Background in business analysis or process improvement. - Basic knowledge of SQL, HTML, or JavaScript is a plus. If you are interested in this opportunity, please share your CV at recruitment@plyneer.com or contact Sharmishtha directly at 9901831729. This is a full-time position with benefits including cell phone reimbursement. The work location is in person at Richmond Road, Bangalore. Thank you. Regards, Sharmishtha Mukherjee,

We are hiring a Zoho Consultant with 3+ years of experience in Zoho CRM, Creator, Books, Desk, and more. Responsibilities include implementation, team building , customization, data migration, and workflow automation. Competitive salary, benefits, and career growth opportunities. 1. Zoho Implementation & Customization Configure and customize Zoho CRM, Zoho One, Zoho Desk, Zoho Creator, Zoho Books, and other Zoho apps as per business needs. Develop and automate workflows, blueprints, and business processes. Create and customize reports, dashboards, and modules within Zoho applications. Integrate Zoho applications with third-party tools and APIs. 2. Business Process Optimization Analyze business workflows and recommend Zoho solutions to improve efficiency. Automate repetitive tasks using Deluge scripting, workflows, and Zoho Flow. Provide solutions for lead management, sales automation, customer support, and finance operations. 3. Data Management & Reporting Migrate and clean data from other CRMs or legacy systems into Zoho. Build advanced reports and analytics dashboards for decision-making. Maintain data integrity, security, and user access controls. 4. Training & Support Provide training sessions to internal teams on Zoho applications and best practices. Troubleshoot and resolve Zoho-related issues efficiently. Keep up with Zoho updates and new features to enhance business processes. Technical Skills: 3+ years of experience working with Zoho CRM and Zoho applications. Strong knowledge of Deluge scripting, API integration, and workflow automation. Experience in customizing modules, layouts, reports, dashboards, and automation. Understanding of business processes such as Sales, Marketing, HR, Finance, and Customer Support. Familiarity with Zoho Analytics, Zoho Sign, Zoho Mail, and Zoho Flow is a plus. Soft Skills: Strong problem-solving and analytical skills. Excellent communication and presentation abilities. Ability to work independently and collaborate with cross-functional teams. Strong project management and documentation skills.

The Partner Support Executive will be the primary point of contact for partners, responsible for resolving their queries efficiently and promptly. This role plays a crucial part in fostering a partner-centric approach within the organization, enhancing support quality, and nurturing strong relationships with partners to drive organic growth. Key Responsibilities: - Handling partner queries and issues through various communication channels such as email, CRM, and Zoho Desk. - Ensuring timely resolution of tickets and maintaining high partner satisfaction levels. - Communicating effectively with partners, both verbally and in writing, to provide clear and concise solutions. - Monitoring and maintaining key performance indicators (KPIs) related to partner feedback, ticket resolution time, and overall service performance. - Assisting in creating and improving support procedures, policies, and standards. - Tracking and reporting performance metrics regularly to ensure targets are achieved. - Utilizing CRM tools, ticketing systems, and Zoho Desk to log, track, and resolve partner issues. - Analyzing MIS reports to enhance service efficiency and productivity. - Collaborating with internal teams to escalate and resolve partner-related issues. - Suggesting and implementing best practices from the BFSI sector and other industries to enhance support processes. - Following the roster system for workload management and ensuring support availability. - Contributing to maintaining an orderly workflow and effectively utilizing resources to meet service standards. Skills & Competencies: - Proficiency in Excel, CRM, and ticketing systems (experience with Zoho Desk preferred). - Strong written and oral communication skills in English. - Previous experience in a premium BFSI role is advantageous. - Ability to multitask and thrive in a fast-paced, deadline-driven environment. - Analytical mindset with the capability to assess and enhance service procedures.,

CBOSIT Technologies is seeking a visionary leader who is passionate about driving business growth through digital transformation to join our team of Business Consultants. We are looking for a skilled and innovative candidate who is confident in process re-engineering and has expertise in the latest technologies. The ideal candidate should possess strong communication skills, leadership qualities, and be an innovative thinker. As a team, we are dedicated to building impactful digital platforms and making businesses scalable and profitable. Our approach is agile, nimble, customer-focused, and fun. As a part of our team, your responsibilities will include: - Being the bridge between business needs and Zoho magic by analyzing client workflows, identifying improvement opportunities, and tailoring Zoho solutions for optimal efficiency. - Leading the implementation charge, owning the entire Zoho implementation lifecycle from design and development to testing and deployment, ensuring a smooth and successful transition. - Becoming a trusted advisor by guiding clients through every step, providing clear communication, expert training, and ongoing support to maximize their Zoho experience. - Thinking outside the box to craft custom workflows, reports, and automations that elevate Zoho to the next level for each client. - Embracing agility by collaborating effectively in a fast-paced environment, utilizing Scrum methodologies to deliver projects on time and within budget. Requirements: - You are a perfect fit if you have more than 8 years of experience in: - Communication magic: Exceptional written and verbal communication skills to engage clients and explain complex concepts clearly. - Being the strategic mastermind: Leading the entire Zoho implementation lifecycle, from needs analysis to training and beyond. - Crafting custom solutions: Designing personalized configurations and automations to optimize client workflows. - Managing like a champ: Overseeing projects with agility, ensuring timely delivery, and budget adherence. - Guiding and empowering: Mentoring and developing your team, fostering a collaborative and high-performing environment. - Building strong relationships: Cultivating trust and understanding with clients, becoming their trusted Zoho advisor. - Staying ahead of the curve: Possessing deep Zoho expertise and a passion for continuous learning in the ever-evolving tech landscape. Tech Prowess Required: - A Zoho whiz: Implementing, customizing, and managing CRM, Desk, Books, People, Creator, and more. - A scripting master: Writing custom Deluge functions and wielding JavaScript with ease. - An automation architect: Flowcharts like Miro, Draw.io, LucidChart are your canvas. - A problem-solver extraordinaire: Fixing bugs, navigating APIs, and resolving any Zoho hurdle. Benefits: CBOSIT Technologies offers perks to fuel your passion at our consulting firm, including client connections, performance rewards, equity ownership through our Employee Stock Ownership Plan (ESOPs), flexible work style with remote work options and paid time off, and a celebratory culture that embraces fun, shared successes, and a little weirdness. If you are ready to work hard, have fun, and thrive in a dynamic environment, we invite you to join our team at CBOSIT Technologies.,

Job Description Aeon Shipping LLC, a leading international shipping company based in Dubai, is looking to hire a Zoho Developer based in India to work exclusively for our company. The ideal candidate will have experience in the Zoho ecosystem and be able to develop, customize, and manage business applications that streamline our logistics and operational workflows. Key Responsibilities Develop and customize Zoho applications (CRM, Bigin, Creator, Books, Desk, etc.) Automate workflows, write Deluge scripts, and integrate APIs Create real-time dashboards, reports, and custom modules Collaborate with cross-functional teams to gather requirements and deliver solutions Maintain system health, troubleshoot bugs, and ensure data integrity Provide internal support and training to staff when needed Role & responsibilities Candidate Profile 25 years of proven experience in Zoho development Strong command of Zoho Creator, Zoho CRM, Zoho Books, and Zoho Desk Proficient in Deluge scripting and API integrations Strong logical and analytical thinking Good communication skills and ability to work with international teams Must be based in India and able to work during UAE business hours Key Skills Zoho CRM, Zoho Creator, Zoho Books, Deluge, Zoho Desk, API Integration, Zoho Projects, Workflow Automation, Dashboard Creation, Custom Functions Perks and Benefits Permanent, long-term role Work-from-home opportunity Stable and established international company Friendly and collaborative team

You will be taking on a full-time on-site role as a Zoho Expert in Udaipur. Your main responsibility will be to manage and optimize the company's Zoho applications. Your daily tasks will involve configuring Zoho CRM, creating and executing workflows, conducting data analysis, and providing training to the staff on using Zoho applications. You will also be required to customize Zoho to suit the company's requirements and integrate it with other business systems to boost productivity. To excel in this role, you should have proficiency in Zoho applications such as Zoho CRM, Zoho Desk, and Zoho Books. Experience in configuring and customizing Zoho applications, as well as developing and implementing workflows, will be crucial. You should possess strong data analysis skills and be capable of training staff on Zoho applications effectively. Problem-solving abilities, attention to detail, excellent communication, and interpersonal skills are essential for success in this position. In addition, you must be able to work on-site in Udaipur and hold a Bachelor's degree in Computer Science, Information Technology, or a related field.,

The role of Zoho Project Manager and consultant requires a seasoned Senior Zoho Solutions Consultant / Zoho Developer with a minimum of 5 years of experience in implementing complex Zoho solutions across various industry sectors. The ideal candidate should have advanced expertise in Zoho Creator and Zoho CRM, as well as hands-on experience in Marketing automation, Zoho Desk, Zoho finance products, HR apps, Workplace apps, Sites, and Zoho commerce. Additionally, experience in complex API integrations, developing pages and widgets within Zoho Creator, and extension development for various Zoho apps would be beneficial. Strong communication skills and the ability to collaborate effectively in a team environment are essential, along with the proven ability to thrive in a dynamic, fast-paced agile environment. Knowledge of frontend frameworks is a plus. Key Responsibilities: - Lead a team of Zoho developers, providing guidance and support. - Take ownership of project delivery, ensuring solutions meet client requirements. - Design solutions and serve as an internal Subject Matter Expert (SME), mentoring junior team members. - Conduct client demonstrations, develop proof of concepts, and respond to Requests for Quotation (RFQs). - Create Functional requirements document and solution design documents. - Adapt to fast-paced agile environments, managing multiple projects concurrently. In addition to the standard benefits, there are opportunities for long-term, high-performing associates to relocate to the UK and Middle East. If you possess the qualifications mentioned and are excited about joining a dynamic team that drives innovation in Zoho solutions, we encourage you to apply. Benefits: Thoughtlogik believes in the importance of good health as the foundation for personal and professional success. We provide mediclaim coverage to ensure you and your family have peace of mind and financial security during unforeseen medical circumstances. Opportunities for long-term, high-performing associates to relocate to the UK and Middle East are also available.,

You should have 4 - 7 years of experience in L2 monitoring. As a part of the team, you will be responsible for leading the Site reliability engineering team. Your role will involve planning schedules and shift plans for the team, managing tickets, and assigning tasks to team members. It is essential to work collaboratively with your peers and management while ensuring transparent communication with the customer. Your guidance and support to team members will be crucial for the successful operation of the team. In this role, you will be required to record and track team SLAs and workflows, ensuring that monitoring systems and procedures align with industry best practices, regulatory requirements, and security policies. Implementation of metrics-driven processes to maintain service quality will be a key aspect of your responsibilities. To excel in this position, you should possess knowledge of monitoring tools like Zabbix, Nagios, etc., and familiarity with ticketing systems such as Zoho Desk and JIRA. Strong problem-solving skills, especially in investigating and analyzing recurring issues, are essential. Hands-on experience with Linux fundamentals, system administration, scripting, performance tuning, etc., will be advantageous. Your ability to think under pressure and basic knowledge of cloud environments such as AWS, Azure, Google Cloud, as well as networking, routing, and switching, will be beneficial for this role. Effective communication and documentation skills are also required to succeed in this position.,

Greetings from Infocareer Private Limited! About us, I hope you're doing well. Id like to introduce Infocareer Pvt. Ltd. , a global leader in IT, consulting, and professional mentoring, headquartered in Chennai. Our key services include: Mentoring & Training – PMI, Agile, and leadership programs Consulting – Project management, Agile transformation, CMMI assessment Salesforce & TechAgile – Implementation, customization & agile solutions Data Annotation – High-quality labeling for AI & ML models Innovative Products – ICLeaF™ (learning platform), groupNpay® (group purchasing), and more With a commitment to quality and ethical practices, we empower businesses with tailored solutions. Visit www.infocareerindia.com Job Title: Office 365 Administrator & IT Manager / Senior Engineer (Based on Experience) Location: Chennai Job Responsibilities: Lead and manage Microsoft 365 environment: Exchange Online, SharePoint Online, Teams, OneDrive, Microsoft Entra ID (Azure AD) Troubleshoot mail flow, user issues, groups, and retention policies Implement and manage Conditional Access, MFA, and Defender security settings Create and maintain automation scripts and reports using PowerShell Design and manage Power Automate workflows for business operations Ensure DLP, sensitivity labels, audit logs, and compliance measures are enforced Monitor and optimize Microsoft Secure Score and threat protection Support IP networking issues (DNS, DHCP, subnetting, VLANs) Maintain enterprise Wi-Fi infrastructure and monitor systems via PRTG/SolarWinds Provide L2/L3 support for end users and Microsoft 365-related incidents Create SOPs, knowledge base content, and user onboarding/offboarding documentation Technical Requirements: Microsoft 365 ecosystem: Exchange Online, SharePoint, OneDrive, Teams Microsoft Entra ID (Azure AD), Intune, Microsoft Purview Microsoft Defender for Office 365 PowerShell scripting, Power Automate Network protocols and configuration: DNS, DHCP, VLANs, IP addressing Ticketing & ITSM tools: Freshdesk, Zoho Desk, SysAid Monitoring systems: PRTG, SolarWinds Knowledge of ISMS and ISO 27001 standards Communication Requirement: Excellent written and verbal communication in English Proficiency in Hindi for verbal communication is an added advantage Ability to train users and document IT processes clearly Leadership/Managerial Requirements: Lead IT initiatives and oversee M365 service operations Mentor junior team members and coordinate with cross-functional teams Manage IT incidents, service requests, and project rollouts Ensure timely execution of change and problem management procedures Collaborate with leadership to support IT strategy Preferred Certifications: MS-102: Microsoft 365 Administrator AZ-104: Azure Administrator Associate ITIL Foundation CCNA / CompTIA Network+

iDataPlus is collaborating with ErpHub for this job opportunity. About us Small businesses often face challenges due to inefficient and broken processes. At Erphub, we assist entrepreneurs in automating their business operations at an affordable cost, enabling their businesses to thrive once again. About Erphub: Erphub is a U.S.-based Certified Zoho Partner that specializes in providing cost-effective business process automation solutions for small businesses. We offer a dynamic work environment that fosters professional growth, competitive compensation, and work-life balance. Join our team to be part of an innovative journey empowering businesses with cutting-edge solutions. Position Overview: Become a valuable member of our team as a Zoho Consultant and contribute significantly to crafting innovative CRM solutions for our esteemed clients. We are dedicated to delivering advanced technology and exceptional service to cater to our clients" diverse requirements. As a Zoho Consultant, you will lead implementation projects for clients by designing, building, deploying, and maintaining top-notch Zoho One and CRM systems. Projects may be undertaken individually or in collaboration with developers. Responsibilities: Analysis: - Evaluate business systems and user needs. - Document requirements, define objectives, and align plans with overall business strategies. - Cultivate relationships with users to optimize system integration. - Translate business requirements into technical specifications. - Decompose high-level information to refine user requirements. - Extract vital information from stakeholder meetings to generate valuable reports. - Continually seek enhancements, identify issues, and provide enhanced value to customers. - Assess business processes, predict requirements, identify areas for enhancement, and implement effective solutions. Development: - Create software solutions utilizing the Zoho API framework, Zoho Deluge scripting language, and 3rd party REST APIs. - Develop custom functions using Deluge for various Zoho applications. - Build tools and scripts to automate business processes. - Integrate Zoho with third-party applications. - Customize Creator modules and reports and integrate them with other Zoho Apps. - Configure webhooks, workflows, and forms in different modules. - Implement, customize, and administer a suite of Zoho applications including CRM, Desk, Projects, Cliq, and custom extensions. - Manage the full development life cycle from concept to production and support. Requirements: - Preferably a Bachelor's degree in software development or related field. - Minimum of 5 years of hands-on Zoho implementation experience. - Proficiency in English is essential. - Knowledge of Zoho One, Zoho Deluge (Creator), and Zoho Flow. - Experience leading or participating in Zoho development teams. - Sound understanding of automated SQA processes and technologies. Job Type: Full-time Benefits: - Remote work - Rotational shift schedule - Yearly bonus Experience: - Zoho Development: 4 years (Required) - Consultant: 3 years (Required) Language: - Fluent English (Required) License/Certification: - Zoho (Required) Work Location: On-site Job Type: Full-time Experience: - Zoho Development: 3 years (Required),

Maimsd Technology is seeking a proactive and technically skilled IT Administrator with a strong focus on Routing & Switching to manage and support our organization's IT infrastructure. The ideal candidate will be responsible for maintaining hardware systems, resolving user-level issues, managing networks (LAN, Wi-Fi, routers, switches), and ensuring the seamless performance and security of workstations and all IT equipment. Key Responsibilities: Workstation & Peripheral Management: Install, configure, and troubleshoot desktops, laptops, printers, and peripherals. Perform OS installations, driver updates, and system re-imaging as needed. Network Management (Routing & Switching Focus): Monitor and maintain local networks (LAN, Wi-Fi, routers, switches). Handle basic network troubleshooting related to IP addressing and connectivity issues. Support basic network security practices, including firewall updates, antivirus management, and system patching. Hardware & Vendor Coordination: Handle hardware repair or coordinate with vendors for replacements and warranty claims. Coordinate with third-party vendors for escalations, warranty claims, and AMC (Annual Maintenance Contract) support. User & System Administration: Set up and manage user accounts, email configurations, and software licensing. Regularly back up data and implement disaster recovery plans to ensure business continuity. Maintain an accurate inventory of IT assets and ensure hardware/software compliance. Technical Support: Provide prompt and effective technical support to employees, both onsite and remotely. Required Skills & Qualifications: Bachelor's degree in IT, Computer Science, or a related field. 4 - 10 years of experience in IT support / system administration. Strong knowledge of Windows OS , hardware components, and system imaging. Familiarity with networking concepts , IP addressing , and basic routing and switching troubleshooting . Hands-on experience with remote desktop tools, Active Directory , and antivirus software. Excellent communication and problem-solving skills. Strong understanding of IT security best practices . Preferred Skills: Knowledge of Linux OS and basic command-line operations. Experience with cloud services (e.g., Microsoft 365, Google Workspace). Familiarity with helpdesk ticketing systems (e.g., Zoho Desk, Jira, Freshservice). Certifications: CompTIA A+ / Network+ / MCSA / CCNA (added advantage).

Maimsd Technology is seeking a proactive and technically skilled IT Administrator with a strong focus on Routing & Switching to manage and support our organization's IT infrastructure. The ideal candidate will be responsible for maintaining hardware systems, resolving user-level issues, managing networks (LAN, Wi-Fi, routers, switches), and ensuring the seamless performance and security of workstations and all IT equipment. Key Responsibilities: Workstation & Peripheral Management: Install, configure, and troubleshoot desktops, laptops, printers, and peripherals. Perform OS installations, driver updates, and system re-imaging as needed. Network Management (Routing & Switching Focus): Monitor and maintain local networks (LAN, Wi-Fi, routers, switches). Handle basic network troubleshooting related to IP addressing and connectivity issues. Support basic network security practices, including firewall updates, antivirus management, and system patching. Hardware & Vendor Coordination: Handle hardware repair or coordinate with vendors for replacements and warranty claims. Coordinate with third-party vendors for escalations, warranty claims, and AMC (Annual Maintenance Contract) support. User & System Administration: Set up and manage user accounts, email configurations, and software licensing. Regularly back up data and implement disaster recovery plans to ensure business continuity. Maintain an accurate inventory of IT assets and ensure hardware/software compliance. Technical Support: Provide prompt and effective technical support to employees, both onsite and remotely. Required Skills & Qualifications: Bachelor's degree in IT, Computer Science, or a related field. 4 - 10 years of experience in IT support / system administration. Strong knowledge of Windows OS , hardware components, and system imaging. Familiarity with networking concepts , IP addressing , and basic routing and switching troubleshooting . Hands-on experience with remote desktop tools, Active Directory , and antivirus software. Excellent communication and problem-solving skills. Strong understanding of IT security best practices . Preferred Skills: Knowledge of Linux OS and basic command-line operations. Experience with cloud services (e.g., Microsoft 365, Google Workspace). Familiarity with helpdesk ticketing systems (e.g., Zoho Desk, Jira, Freshservice). Certifications: CompTIA A+ / Network+ / MCSA / CCNA (added advantage).

Maimsd Technology is seeking a proactive and technically skilled IT Administrator with a strong focus on Routing & Switching to manage and support our organization's IT infrastructure. The ideal candidate will be responsible for maintaining hardware systems, resolving user-level issues, managing networks (LAN, Wi-Fi, routers, switches), and ensuring the seamless performance and security of workstations and all IT equipment. Key Responsibilities: Workstation & Peripheral Management: Install, configure, and troubleshoot desktops, laptops, printers, and peripherals. Perform OS installations, driver updates, and system re-imaging as needed. Network Management (Routing & Switching Focus): Monitor and maintain local networks (LAN, Wi-Fi, routers, switches). Handle basic network troubleshooting related to IP addressing and connectivity issues. Support basic network security practices, including firewall updates, antivirus management, and system patching. Hardware & Vendor Coordination: Handle hardware repair or coordinate with vendors for replacements and warranty claims. Coordinate with third-party vendors for escalations, warranty claims, and AMC (Annual Maintenance Contract) support. User & System Administration: Set up and manage user accounts, email configurations, and software licensing. Regularly back up data and implement disaster recovery plans to ensure business continuity. Maintain an accurate inventory of IT assets and ensure hardware/software compliance. Technical Support: Provide prompt and effective technical support to employees, both onsite and remotely. Required Skills & Qualifications: Bachelor's degree in IT, Computer Science, or a related field. 4 - 10 years of experience in IT support / system administration. Strong knowledge of Windows OS , hardware components, and system imaging. Familiarity with networking concepts , IP addressing , and basic routing and switching troubleshooting . Hands-on experience with remote desktop tools, Active Directory , and antivirus software. Excellent communication and problem-solving skills. Strong understanding of IT security best practices . Preferred Skills: Knowledge of Linux OS and basic command-line operations. Experience with cloud services (e.g., Microsoft 365, Google Workspace). Familiarity with helpdesk ticketing systems (e.g., Zoho Desk, Jira, Freshservice). Certifications: CompTIA A+ / Network+ / MCSA / CCNA (added advantage).

Employment Type: Full-time | Office Premises (US Shift - PST Time Zone) About the Role: We are looking for a detail-oriented and proactive IT Support Specialist to manage and execute end-to-end onboarding and offboarding processes, ensure smooth access management across various systems, and provide Level 1 security alert triage. The ideal candidate will have hands-on experience with tools like Rippling, Azure/Entra ID, Microsoft 365, GitHub, and basic endpoint logistics. Key Responsibilities: Onboarding & Offboarding Assign laptops to new hires using Rippling, tracked via Zoho Desk Manage laptop inventory and replenishment by ordering from Apple Business or Lenovo.com Create user/email accounts in Azure/Entra ID and other Microsoft tenants (e.g., EdgeCo) Send onboarding welcome emails from helpdesk Deactivate user/email accounts and retrieve hardware from separated employees Coordinate asset returns using Rippling or DK Intercept/Backup tools Manage GitHub onboarding: sending invites, managing repositories, secrets, and access controls Administer Entra ID & Entra Groups, including Teams, RBAC, and PIM assignments Security Support Monitor and provide Level 1 triage for Sentinel alerts (via Microsoft Teams) Qualifications: 2+ years of experience in IT support, system administration, or technical onboarding Hands-on experience with Azure AD/ Entra ID, Microsoft 365, GitHub, and Rippling Familiarity with IT asset management and endpoint provisioning Strong understanding of user lifecycle processes (onboarding/offboarding) Excellent communication and coordination skills Security awareness and ability to triage basic security alerts Experience working with helpdesk tools (e.g., Zoho Desk) preferred What We Offer: A fast-paced and collaborative work environment Exposure to modern IT systems and cloud technologies Opportunities for upskilling in security and automation tools Competitive compensation and benefits package.

We are seeking a talented Senior Zoho Developer with at least 2 years of experience to join our growing team. The ideal candidate will have a strong understanding of the Zoho suite of products, particularly Zoho CRM, Zoho Creator, and Zoho Books. As a Senior Zoho Developer, you will be responsible for the development, implementation, and customisation of Zoho applications to meet the needs of the business. This is an exciting opportunity to work on impactful projects, develop custom solutions, and ensure that the Zoho applications integrate seamlessly with other platforms. Key Responsibilities: Zoho CRM Customization : Customize Zoho CRM modules, layouts, and reports based on business requirements. Implement workflows, automation, and integrations to streamline processes. Zoho Creator Development : Design and develop custom applications using Zoho Creator, including building forms, and workflows, and automating data handling tasks. Zoho Integration : Integrate Zoho applications (CRM, Books, Creator, etc.) with third-party tools and external APIs, ensuring data flows seamlessly between platforms. Code Optimization : Write clean, efficient, and scalable code in Deluge (Zohos scripting language) and other relevant technologies. Problem Solving : Identify, troubleshoot, and resolve issues related to Zoho platforms, ensuring smooth operations for the end-users. Collaboration : Work closely with cross-functional teams including product managers, business analysts, and other developers to ensure alignment with business needs and technical solutions. Documentation : Prepare and maintain documentation for developed systems, workflows, and integrations to ensure continuity and ease of understanding for other team members. Testing & Quality Assurance : Conduct unit testing, debugging, and validation of solutions to ensure high-quality outputs. Continuous Learning : Stay updated with the latest Zoho updates and best practices to implement efficient solutions and improve processes. Skills and Qualifications: Experience : Minimum of 2 years of hands-on experience in Zoho CRM, Zoho Creator, Zoho desk , and other Zoho applications . Technical Skills : Strong knowledge of Deluge scripting for Zoho CRM and Creator. Proficient in Zoho CRM customization, workflows, automation, and reporting. Experience in integrating Zoho with third-party tools and APIs. Familiarity with Zoho Books for accounting and financial management. Strong understanding of databases, and experience with SQL . Problem-solving : Strong analytical and troubleshooting skills with the ability to identify and solve complex problems. Communication : Excellent written and verbal communication skills with the ability to explain technical concepts to non-technical stakeholders. Attention to Detail : Strong attention to detail and a commitment to delivering high-quality work. Team Player : Ability to work independently as well as collaboratively in a team environment. Preferred Qualifications: Knowledge of Zoho Analytics and Zoho Desk for data reporting and customer support integrations. Familiarity with Zoho API and custom webhooks. Experience with Zoho One suite and advanced automation.

Notice Period: Immediate to 15 days Job Responsibilities Proficient in any of the Zoho applications, including Zoho CRM and Zoho Desk. Hands-on experience with Zoho Creator, Zoho CRM, Zoho People, Zoho Desk, and Zoho Forms. Expertise in Deluge scripting for automation and customization. Skilled in configuration and customization of Zoho applications. Testing and deployment experience is mandatory. Ability to create and manage reports and dashboards efficiently. Solid understanding of API and integrations for seamless workflows. Familiarity with modern development methodologies, such as Agile and DevOps. Experience in product administration or support roles. Proven experience in successfully designing, implementing, and maintaining custom Zoho applications for clients across diverse industries. Expertise in requirement analysis, solution design, development, testing, deployment, and integration to deliver user-friendly and efficient solutions.

5+ year’s of experience in MDM or ERP Support Role in a retail environment. Good knowledge of Retail Business Operations (especially in FMCG/Supermarket domain). Strongly preferred: Working experience with Gofrugal Retail Software HQ RPOS6. Required Candidate profile GoSure , Exclusife,API Interface modules,Proficient in data and database handling tools. Proficient in data and database handling tools.

Are you ready to join the team of software engineering experts at Kyndryl? We are seeking a talented Technical Lead to contribute to our software engineering space and provide critical skills required for the development of cutting-edge products. We are looking for a highly skilled Technical Lead Tools and Automation with hands-on experience in implementing and managing ZOHO tools, DevSecOps, and Observability Solutions within a banking environment. The ideal candidate will bring deep technical expertise, banking industry experience, and a strong focus on automation, service management, performance monitoring, and DevOps practices Role & responsibilities Lead the design, implementation, and administration of ZOHO tools (primarily ZOHO Desk, ZOHO Analytics, and ZOHO FSM) for ITSM and APM processes. Manage the end-to-end lifecycle of automation projects, from requirements gathering to rollout and support. Collaborate with cross-functional teams (IT Infrastructure, DevOps, Compliance, Risk) to develop automation for incident management, problem management, change requests, and asset tracking. Monitor and analyze application performance using ZOHOs APM capabilities, Observability Solution; define SLAs and thresholds. Lead the implementation of observability solutions across infrastructure, application, and network layers to improve monitoring, alerting, and root cause analysis. Support and drive DevSecOps practices including CI/CD pipeline for automated deployments. Drive integration of these tools with existing banking systems (e.g., Core Banking, CRM, IAM). Define and implement automation scripts/workflows to reduce manual effort in recurring IT operations. Create dashboards and reports for IT service delivery and performance metrics using ZOHO Analytics. Mentor junior engineers and serve as a technical escalation point for tools and automation issues. Ensure compliance with banking regulatory requirements in all automation and observability initiatives. Work closely with InfoSec teams to implement role-based access and data protection policies across all these tools and related systems. Preferred candidate profile Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 8+ years of IT experience with 3+ years in a technical leadership role. Proven expertise in ZOHO tools – especially ZOHO Desk, Creator, FSM, and Analytics. Strong background in IT Service Management (ITSM) frameworks (ITIL v3/v4 preferred). Experience implementing or managing APM solutions and performance tuning dashboards. Hands-on experience with observability tools such as ELK, Prometheus, Grafana, or OpenTelemetry. Familiarity with DevOps principles and tools. Hands-on scripting knowledge (e.g., JavaScript, Deluge, Python). Good knowledge of REST APIs, system integration, and automation workflows. Prior experience in banking or financial services domain is preferred. Familiarity with compliance frameworks like PCI-DSS, SOX, or RBI Guidelines is a plus. Excellent communication, stakeholder management, and documentation skills. Automation tools and frameworks: Knowledge of tools like Selenium, Jenkins, Ansible, Terraform, or others (Preferred) Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. ITIL Foundation or Practitioner Certification. ZOHO Certified Developer or Administrator (Preferred)

Manage warehousing, shipping & delivery operations. Liaise with couriers. Track shipments & troubleshoot delivery issues. Handle queries, complaints & support tickets. Maintain ticketing log by using "Freshdesk" or "Zoho Desk". Delivery & Feedback. Required Candidate profile Should be excellent in English Writing & Speaking, having pleasant personality, responsive, attention to detail. Excellent command over "excel". Experience in similar position would be advantageous.

Role & responsibilities : 1. Customize Zoho applications to meet business needs. 2. Automate workflows to streamline tasks and reduce manual work. 3. Build custom solutions using Zoho Creator and Deluge scripting. 4. Integrate Zoho with other software through APIs for seamless data flow. 5. Troubleshoot and fix bugs or errors in Zoho applications and workflows. 6. Ensure data is structured properly and is easy to access and analyze. 7. Provide technical support and training to users of Zoho applications. 8. Collaborate with teams to understand requirements and deliver solutions. Required Skills: 1. Minimum 2+ years of hands-on experience in Zoho application development 2. Strong proficiency in Zoho Creator , Zoho CRM , and Deluge scripting 3. Experience in integrating applications using REST/SOAP APIs and webhooks 4. Solid understanding of relational databases and data structures 5. Basic working knowledge of HTML , CSS , and JavaScript 6. Excellent problem-solving skills with strong attention to detail Interested candidate kindly share me your updated CV at jeevabvr@gmail.com

Role & responsibilities : 1. Customize Zoho applications to meet business needs. 2. Automate workflows to streamline tasks and reduce manual work. 3. Build custom solutions using Zoho Creator and Deluge scripting. 4. Integrate Zoho with other software through APIs for seamless data flow. 5. Troubleshoot and fix bugs or errors in Zoho applications and workflows. 6. Ensure data is structured properly and is easy to access and analyze. 7. Provide technical support and training to users of Zoho applications. 8. Collaborate with teams to understand requirements and deliver solutions. Required Skills: 1. Minimum 2+ years of hands-on experience in Zoho application development 2. Strong proficiency in Zoho Creator , Zoho CRM , and Deluge scripting 3. Experience in integrating applications using REST/SOAP APIs and webhooks 4. Solid understanding of relational databases and data structures 5. Basic working knowledge of HTML , CSS , and JavaScript 6. Excellent problem-solving skills with strong attention to detail Interested candidate kindly share me your updated CV at jeevabvr@gmail.com

We're hiring a Zoho Developer with 1+ years of hands-on experience in Zoho CRM, Zoho Creator, and other Zoho applications. Should be proficient in Deluge scripting, API integrations, and customising Zoho apps.

Job Summary - Zoho Developer: We are seeking a talented Zoho Developer with 2-7 years of hands-on experience to join our implementation team. The ideal candidate will design, develop, and deploy custom Zoho solutions that address our unique business challenges. Key Responsibilities - Develop and customize Zoho applications (Creator, CRM, Desk, Analytics) - Implement workflow automation using Deluge scripting - Integrate Zoho suite with third-party APIs (payment gateways, email services) - Create custom reports/dashboards in Zoho Analytics - Maintain documentation for configurations and processes - Provide technical support for Zoho environment issues - Collaborate with cross-functional teams on solution design Required Skills - Minimum 2+years hands-on Zoho development experience - Proficiency in Zoho Creator, CRM, and Deluge scripting - Experience with REST/SOAP APIs and webhooks - Strong understanding of relational databases - Familiarity with HTML/CSS/JavaScript - Problem-solving mindset with attention to detail Preferred Qualifications Zoho Developer or CRM Administrator certification Experience with Zoho Marketplace applications Familiarity with Git version control Experience in user-facing roles Background in business process automation