9 Zoho Desk Jobs

Role & responsibilities : 1. Customize Zoho applications to meet business needs. 2. Automate workflows to streamline tasks and reduce manual work. 3. Build custom solutions using Zoho Creator and Deluge scripting. 4. Integrate Zoho with other software through APIs for seamless data flow. 5. Troubleshoot and fix bugs or errors in Zoho applications and workflows. 6. Ensure data is structured properly and is easy to access and analyze. 7. Provide technical support and training to users of Zoho applications. 8. Collaborate with teams to understand requirements and deliver solutions. Required Skills: 1. Minimum 2+ years of hands-on experience in Zoho application development 2. Strong proficiency in Zoho Creator , Zoho CRM , and Deluge scripting 3. Experience in integrating applications using REST/SOAP APIs and webhooks 4. Solid understanding of relational databases and data structures 5. Basic working knowledge of HTML , CSS , and JavaScript 6. Excellent problem-solving skills with strong attention to detail Interested candidate kindly share me your updated CV at jeevabvr@gmail.com

We're hiring a Zoho Developer with 1+ years of hands-on experience in Zoho CRM, Zoho Creator, and other Zoho applications. Should be proficient in Deluge scripting, API integrations, and customising Zoho apps.

Job Summary - Zoho Developer: We are seeking a talented Zoho Developer with 2-7 years of hands-on experience to join our implementation team. The ideal candidate will design, develop, and deploy custom Zoho solutions that address our unique business challenges. Key Responsibilities - Develop and customize Zoho applications (Creator, CRM, Desk, Analytics) - Implement workflow automation using Deluge scripting - Integrate Zoho suite with third-party APIs (payment gateways, email services) - Create custom reports/dashboards in Zoho Analytics - Maintain documentation for configurations and processes - Provide technical support for Zoho environment issues - Collaborate with cross-functional teams on solution design Required Skills - Minimum 2+years hands-on Zoho development experience - Proficiency in Zoho Creator, CRM, and Deluge scripting - Experience with REST/SOAP APIs and webhooks - Strong understanding of relational databases - Familiarity with HTML/CSS/JavaScript - Problem-solving mindset with attention to detail Preferred Qualifications Zoho Developer or CRM Administrator certification Experience with Zoho Marketplace applications Familiarity with Git version control Experience in user-facing roles Background in business process automation

Job Summary - Zoho Developer: We are seeking a talented Zoho Developer with 2-7 years of hands-on experience to join our implementation team. The ideal candidate will design, develop, and deploy custom Zoho solutions that address our unique business challenges. Key Responsibilities - Develop and customize Zoho applications (Creator, CRM, Desk, Analytics) - Implement workflow automation using Deluge scripting - Integrate Zoho suite with third-party APIs (payment gateways, email services) - Create custom reports/dashboards in Zoho Analytics - Maintain documentation for configurations and processes - Provide technical support for Zoho environment issues - Collaborate with cross-functional teams on solution design Required Skills - Minimum 2+years hands-on Zoho development experience - Proficiency in Zoho Creator, CRM, and Deluge scripting - Experience with REST/SOAP APIs and webhooks - Strong understanding of relational databases - Familiarity with HTML/CSS/JavaScript - Problem-solving mindset with attention to detail Preferred Qualifications Zoho Developer or CRM Administrator certification Experience with Zoho Marketplace applications Familiarity with Git version control Experience in user-facing roles Background in business process automation

Job Summary: We are seeking candidate for Zoho Consultant position with hands on experience in customizations on ZOHO platform and configuration of ZOHO platform. We are looking for someone who is a good problem solver, self-starter, and a team player. Your primary responsibility to customize the ZOHO platform for MCS and manage it and work on customer engagements as per the scope of customizations and integrations. Ability to work in a mature Scrum environment, committing to and achieving the agreed upon scope of work is required. Key Responsibilities: 2+ years of experience as ZOHO Consultant Design and develop custom solutions on Zoho platform and configure new instances of Zoho Products (CRM, Books, Projects, Desk, People, Payroll, etc) to meet Business requirements. Develop scripts for customizations and automations. Integrate Zoho products and external apps with Zoho Products Provide consultation to customers on Zoho products. Well versed with Zoho products and pricing and feature and limitations with each plan Support Zoho platform and customize the corporate instance. Key Requirements: Well versed with functionality of Zoho One (Zoho Products) Ability to articulate the concepts and features. Understand Business requirements and prepare the solution document. Ability to work on your own with minimal guidance. Ability to work in ambiguous environment and meet set timelines. Good written and spoken communication skills. BCA or BTECH is required.

ABOUT US: At Gadgetshieldz, we are committed to providing exceptional mobile device protection and styling products to our customers. We are looking for a passionate and dedicated Customer Support Executive to join our team. As the first point of contact for customers, you will play a vital role in ensuring their satisfaction and success with our products. The Customer Support Executive will be responsible for delivering exceptional customer service, addressing inquiries, troubleshooting issues, and ensuring customer satisfaction. This is an exciting opportunity to make a direct impact on the customer experience and work in a dynamic environment. Roles & Responsibilities: Customer Inquiries: Handle customer inquiries across multiple communication channels (Phone, Email, Live chat, Social Media) in a timely and professional manner. Issue Resolution: Provide effective solutions to customer issues, from basic queries to complex concerns, ensuring a high level of satisfaction. Product Support: Offer product information, explain features, troubleshoot technical issues, and assist customers in navigating our services or platform. Order Management: Assist with order-related queries, track shipments, process returns or exchanges and manage customer accounts. Documentation: Accurately document customer interactions, issues and solutions in our CRM system for future reference and continuous improvement. Continuous Improvement: Provide feedback on customer trends and suggest improvements to customer support processes, scripts or product features. Required Candidate Profile: Experience: Previous experience in customer support or customer service is preferred. Communication Skills: Strong verbal and written English communication skills. Ability to speak Hindi is a must. Problem-Solving: Ability to analyze problems, think critically and offer effective solutions. Technical Skills: Comfortable using customer support software (e.g., Zohodesk, Freshdesk or similar) and Microsoft office. Attention to Detail: High attention to detail and accuracy when documenting customer issues and solutions. Empathy: Patience and empathy in dealing with customers, understanding their concerns, and making their experience as positive as possible. Multitasking: Ability to manage multiple customer queries simultaneously and prioritize tasks effectively. Location: Poonamallee High Road, Purasaiwalkam. Near Egmore Suburban and Metro Station. Google Map Location: https://maps.app.goo.gl/hsJeAqGFUifq4E5k7

Job Summary - Zoho Developer: We are seeking a talented Zoho Developer with 2-3 years of hands-on experience to join our implementation team. The ideal candidate will design, develop, and deploy custom Zoho solutions that address our unique business challenges. Key Responsibilities - Develop and customize Zoho applications (Creator, CRM, Desk, Analytics) - Implement workflow automation using Deluge scripting - Integrate Zoho suite with third-party APIs (payment gateways, email services) - Create custom reports/dashboards in Zoho Analytics - Maintain documentation for configurations and processes - Provide technical support for Zoho environment issues - Collaborate with cross-functional teams on solution design Required Skills - 2-3 years hands-on Zoho development experience - Proficiency in Zoho Creator, CRM, and Deluge scripting - Experience with REST/SOAP APIs and webhooks - Strong understanding of relational databases - Familiarity with HTML/CSS/JavaScript - Problem-solving mindset with attention to detail Preferred Qualifications Zoho Developer or CRM Administrator certification Experience with Zoho Marketplace applications Familiarity with Git version control Experience in user-facing roles Background in business process automation

Job Description: Responsibilities: Implement and customize Zoho applications to meet client requirements. Provide expert consultation on Zoho CRM, Zoho Creator, Zoho Books, and other Zoho applications. Conduct training sessions and workshops for clients to ensure effective use of Zoho products. Troubleshoot and resolve any issues related to Zoho applications. Collaborate with clients to understand their business processes and provide tailored solutions. Develop and maintain documentation for Zoho implementations and customizations. Stay updated with the latest Zoho features and updates to provide the best solutions to clients. Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a Zoho Consultant or in a similar role. In-depth knowledge of Zoho applications, including Zoho CRM, Zoho Creator, Zoho Books, etc. Strong coding knowledge, particularly in scripting languages used within Zoho applications. Excellent problem-solving skills and the ability to troubleshoot technical issues. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Certification in Zoho applications is a plus.

About the Job Role: We are seeking a detail-oriented and customer-focused Service Desk Analyst to join us. The ideal candidate will provide first-line technical support, troubleshoot issues, and ensure timely resolution of service requests. This role requires excellent communication skills, problem-solving abilities, and a commitment to delivering exceptional customer service. Key Responsibilities: • Serve as the first point of contact for customers requiring IT and technical assistance. • Log, categorize, and prioritize service requests and incidents using the ticketing system. • Escalate unresolved issues to higher-level support teams while ensuring timely follow-ups. • Provide step-by-step guidance to customers and document resolutions for knowledge base improvement. • Adhere to SLAs and KPIs, ensuring quality and efficiency in service delivery. • Collaborate with internal teams to improve service desk processes and customer experience. • Maintain confidentiality and data security in accordance with company policies. Required Qualifications: • Bachelor's degree in Computer Science, IT, or a related field (preferred but not mandatory). • Prior experience in a service desk or technical support role within a BPO environment. • Excellent verbal and written communication skills. • Strong analytical and problem-solving abilities. • Ability to work in a fast-paced, high-pressure environment. Preferred Qualifications: • ITIL Foundation Certification or equivalent. • Experience with CRM or ITSM tools such as Zoho Desk or any other ITSM tool. • Familiarity with cloud-based applications