CRM Delivery Manager

CBOSIT Technologies is seeking a visionary leader who is passionate about driving business growth through digital transformation to join our team of Business Consultants. We are in search of a skilled and innovative candidate who is proficient in process re-engineering and possesses expertise in the latest technologies. The ideal candidate will have strong communication skills, leadership qualities, and an innovative mindset. As a team, we are committed to developing impactful digital platforms that make businesses scalable and profitable. Our approach is agile, nimble, customer-focused, and enjoyable. Key Responsibilities: - Act as the bridge between business needs and Zoho magic by analyzing client workflows, identifying improvement opportunities, and customizing Zoho solutions for maximum efficiency. - Lead the implementation process from design and development to testing and deployment, ensuring a smooth and successful transition. - Serve as a trusted advisor to clients, guiding them through each step, offering clear communication, expert training, and ongoing support to enhance their Zoho experience. - Utilize your innovative spirit to create custom workflows, reports, and automations that elevate Zoho to new heights for each client. - Collaborate effectively in a fast-paced environment, utilizing Scrum methodologies to deliver projects on time and within budget. Requirements: - Minimum of 8 years of experience in: - Exceptional written and verbal communication skills to engage clients and explain complex concepts clearly. - Leading the entire Zoho implementation lifecycle, from needs analysis to training and beyond. - Designing personalized configurations and automations to optimize client workflows. - Overseeing projects with agility, ensuring timely delivery and budget adherence. - Mentoring and developing a team, fostering a collaborative and high-performing environment. - Cultivating trust and understanding with clients, becoming their trusted Zoho advisor. - Possessing deep Zoho expertise and a passion for continuous learning in the ever-evolving tech landscape. Tech Prowess Required: - Proficiency in implementing, customizing, and managing Zoho CRM, Desk, Books, People, Creator, and more. - Strong ability in writing custom Deluge functions and utilizing JavaScript effectively. - Experience in creating flowcharts using tools like Miro, Draw.io, LucidChart. - Exceptional problem-solving skills in fixing bugs, navigating APIs, and overcoming any Zoho hurdles. Benefits: - Client connections that lead to exciting on-site interactions and diverse projects. - Performance rewards such as bonus incentives tied to project success and recognition for exceeding expectations. - Equity ownership through our Employee Stock Ownership Plan (ESOPs). - Flexible work style with remote work options and paid time off. - Celebratory culture that embraces fun, uniqueness, and shared successes. If you are ready to work hard, have fun, and thrive in a dynamic environment, we invite you to join our team at CBOSIT Technologies.,