CRM - Assistant Manager

5 - 7 years

6 - 8 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Handling day-to day servicing requirements of clients on a timely basis to ensure complete customer satisfaction
Effectively managing the team of Client Relations Executives who report to him / herEffectively coordinating between client / centralised underwriting teams to ensure that all underwriting requirements of clients are met as per Company defined TATs Effectively coordinating between client / centralised claims teams to ensure timely resolution of non-EB claimsEnsuring that all operational requirements / processes are met as per Company defined TATLeveraging on existing relationships to achieve cross selling targetsGenerating new business (own lead generation) will be added advantage with appropriate reward

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