CRM Assistant

Key Responsibilities:

• Assist in managing and updating customer records in the CRM software.
• Support the team in handling customer inquiries and follow-ups.
• Coordinate with internal departments (sales, accounts, dispatch, etc.) to resolve client issues.
• Generate and maintain daily/weekly CRM reports.
• Help in preparing quotations, order status updates, and feedback collection.
• Maintain accuracy and confidentiality of customer information.
• Learn and implement CRM tools and processes efficiently.

Required Skills:

• Good communication skills (verbal and written).
• Basic computer knowledge.
• Quick learner with attention to detail.
• Positive attitude and willingness to work in a team.

Qualification:

• Bachelor’s degree.
• Freshers are welcome to apply.

Key Traits (Soft Skills):

• Polite and professional behavior.
• Ability to handle multiple tasks efficiently.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person