Credit Operations Lead

Intelex Technologies Ulc

2 - 5 years

0 - 3 Lacs

Mumbai Maharashtra India

Posted:1 day ago| Platform: Foundit logo

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Skills Required

Daily Management Kaizen Root Cause Analysis visual management FBS

Work Mode

On-site

Job Type

Full Time

Job Description

Lead and oversee AR collections activities across Emerging Asia (Mainly India and Thailand), ensuring timely collections and reduction of DSO.
Manage the full AR lifecycle: invoicing, dispute resolution, cash application, and follow-up.
Partner with commercial and sales teams to drive accountability for collections, particularly in complex cases.
Own daily, monthly collection and timely AR aging reports and drive regular reviews with Global Stakeholders which includes the reporting of APAC nos.
Work closely with customers to resolve payment delays, disputes, and ensure contractual compliance.
Establish controls and ensure all collection activities are aligned with company policies and compliance standards.
Monitor credit limits, customer creditworthiness, and recommend risk mitigation strategies.
Collaborate with Shared Service Center (if applicable) for AR operational activities.
Support external/internal audits, provide necessary documentation, and ensure audit readiness.
Lead process improvement projects using FBS tools (Daily Management, Kaizen, Root Cause Analysis, Visual Management, etc.).
Drive performance metrics such as DSO, collection efficiency, dispute resolution turnaround time.
Communicates and coordinates with various members of the organization to ensure accuracy of systems and reporting.
Respond to inquiries and ad-hoc analysis and reporting.

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