Counter Staff

We are looking for a courteous and efficient Main Counter Attendant to manage front-facing customer or visitor interactions. As the first point of contact, the ideal candidate will have a friendly demeanor, strong communication skills, and the ability to handle inquiries, direct people, and manage basic administrative tasks with professionalism and accuracy.

Key Responsibilities:

• Greet and assist clients, customers, or visitors in a welcoming and professional manner.
• Answer general inquiries in person, over the phone, or via email.
• Direct individuals to appropriate departments, personnel, or service points.
• Maintain the cleanliness and organization of the main counter/reception area.
• Manage appointment schedules, visitor logs, and basic paperwork.
• Receive, sort, and distribute mail and deliveries.
• Process basic transactions or forms, if applicable to the organization (e.g., ticketing, billing, registration).
• Monitor visitor activity and follow basic security or ID-checking procedures when necessary.
• Handle complaints or issues with patience and escalate when appropriate.
• Maintain up-to-date knowledge of services, schedules, and policies to assist customers accurately.

Requirements:

• High school diploma or equivalent; additional training or certification in customer service or front-office management is a plus.
• Previous experience in a front desk, receptionist, or customer-facing role preferred.
• Good verbal communication and interpersonal skills.
• Basic computer proficiency (MS Office, email systems, scheduling software).
• Ability to work under pressure and manage high foot traffic calmly and efficiently.
• Polished and professional appearance.
• Multilingual skills are a plus, depending on the client base.

To Apply: Please send your resume and a brief cover letter to [email protected]

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person