Counter Sales Executive

We are looking for a dynamic and customer-focused Sales Girl with hands-on expertise in Petpooja POS Software. Key Responsibilities • Customer Interaction & Sales • Greet and assist walk-in customers with product inquiries. • Convert queries into sales by recommending suitable products . • Handle telephonic and online customer queries promptly. • Order & Delivery Management • Take customer orders, process them in Petpooja software, and coordinate with the kitchen/delivery team. • Ensure timely and accurate delivery updates to customers. • Petpooja Software Operations • Manage daily billing, KOT generation, inventory updates, and reports using Petpooja POS. • Train new staff on basic Petpooja functions when required. • Email & Communication Management • Monitor and respond to customer emails within 10 min. • Draft professional replies for complaints, feedback, and follow-ups. • Maintain organized email threads and customer records. • Website & Online Presence Management • Update menu items, prices, offers, and banners on the website (via CMS/Petpooja integration). • Upload daily specials and respond to online orders/reviews. • Billing & Payments • Generate accurate bills using Petpooja and handle cash/digital payments. • Resolve billing disputes and issue invoices/receipts. • Daily Reporting • Share end-of-day sales, customer feedback, and delivery reports with the manager. What We Offer • Competitive salary + performance incentives • Training and growth opportunities • Friendly and supportive work culture