Conversation design for an AI Chatbot

As an Artificial Intelligence buddy, you will be a part of i-bot from Augray, a company dedicated to accompanying individuals on their wellness journey. Augray, an XR-based solutions company, focuses on creating unique customer experience products to make health and wellness accessible for all. In this role, you will design effective and innovative conversational experiences using user-centric design methodologies. Your responsibilities will include reviewing the current state of chatbot copy and conversational patterns, collaborating with cross-functional teams to design and implement intents, researching and analyzing intents and customer journeys, and creating bot design documents such as personas, example dialogs, conversation flow diagrams, and error handling patterns. Additionally, you will define the intent portfolio for natural language understanding and its alignment with conversation designs. To be successful in this role, you should possess a Master's Degree in Psychology, linguistics, journalism, human-computer interaction, human factors, or equivalent field. A background in Counseling Psychology is advantageous, along with a strong analytical mindset. Being deadline and goal-oriented, a team player, and having a portfolio of relevant work are essential requirements. Ideally, you should have 0-2+ years of experience in conversation design, service design, interaction design, or UX design, as well as proficiency in creating workflows, storyboards, user flows, and prototypes. Excellent written and verbal communication skills, along with presentation abilities, are necessary. While not mandatory, a basic understanding of training NLU/NLP models would be beneficial. If you are looking to make a meaningful contribution to the field of conversational design and wellness technology, this role offers an exciting opportunity to grow and innovate. Join our team in Chennai, Tamil Nadu, India, and be a part of creating impactful AI-driven solutions for health and wellness. Apply to: careers@augray.com,