15 Conversation Design Jobs

You are sought after to join the dynamic team at Agentic A as a Prompt Engineer / Conversation Designer, where you will be responsible for designing and maintaining structured prompts for GPT-based and other large language models (LLMs). Your passion for conversational AI and desire to shape user interactions will be key in this role. **Key Responsibilities**: - Develop, design, and maintain structured prompts for GPT-based and other LLMs. - Utilize Azure AI Foundry (Prompt Flow) and Azure OpenAI to enhance conversational experiences. - Implement and optimize dialogue management strategies for effective communication. - Collaborate with cross-functional teams to evaluate prompt effectiveness...

About Fello: Fello is a profitable, hyper-growth, VC-backed B2B SaaS company building the AI Operating System for relationship-driven growth. Our platform combines data intelligence, marketing automation, and conversational AI to help businesses engage smarter, move faster, and scale effortlessly. We turn complex data into simple, intelligent actions automating everything from outreach to follow-up. Fello isn't another tool in the stack. It's the system that powers them, learning, adapting, and executing in real time so professionals can focus on growth, not guesswork. If you're fired up about building the backbone of an AI-driven product that's changing how professionals work, you'll fit ri...

As an IVR-IVA Designer at EY, you will act as a trusted advisor by understanding and analyzing clients" business and technology problems/vision. You will conduct current state assessments with stakeholders through workshops, questionnaires, interviews, etc. Additionally, you will analyze the collected data points/artifacts to provide meaningful insights and recommendations for future state design. Key Responsibilities: - Gather IVR/A requirements from business, operations, and telephony SMEs - Familiarity with conversational AI/NLU tooling such as Lex, Dialogflow, Kore.ai, etc. - Write IVR scripts considering business, CX, and compliance requirements - Prepare detailed call flow specificatio...

Position Overview We are seeking a dynamic and multidisciplinary professional to join our Virtual Assistant (VA) team as a Conversational AI & UX Specialist . This role sits at the intersection of Conversational Design , User Experience , and AI Training & Testing , supporting the continual evolution of our enterprise-grade Virtual Assistant solutions across ServiceNow, MS Teams, and other integrated platforms Core Responsibilities Conversation Design Design conversation flows and dialogue patterns for IT service management use cases Create and maintain conversation design system documentation and guidelines Develop personality profiles and tone of voice and text guidelines for virtual assis...

As an XR-based solutions company, i-bot from Augray is on a mission to provide a unique customer experience by offering an Artificial Intelligence buddy to accompany individuals on their wellness journey. Your role as a Conversation Designer at i-bot involves designing effective and delightful conversational experiences using user-centric design methodologies. You will collaborate with cross-functional teams to review and enhance chatbot copy and conversational patterns. Additionally, you will research and analyze intents and customer journeys to create bot design documents, including personas and conversation flow diagrams. Key Responsibilities: - Design innovative conversational experience...

You are a Content Writer & AI Prompt Specialist at Commversion, responsible for creating clear and persuasive knowledge content and optimizing AI chatbot prompts. Your role involves translating complex client needs into engaging KB articles and conversion-focused conversational copy, ultimately driving higher chat-to-lead conversions, reducing manual intervention, and enhancing customer experience. Key Responsibilities: - Develop Knowledge Bank (KB) content for B2B clients, ensuring clarity, professionalism, and alignment with Commversion's lead-gen strategy. - Write creative contest/engagement content for internal operations teams. - Collaborate with Operations, QA, and Training teams to co...

As a Copywriter III at TekWissen, you will play a crucial role in the Customer Service UX team, focusing on creating user-centric UI copy for client products and features. Your responsibilities will include: - Translating complex concepts into simple and user-friendly UI copy - Ensuring that customer service associates have timely access to accurate information - Creating UX writing that caters to a global audience of both novice and experienced users - Incorporating data and UX research insights to craft effective UX writing - Collaborating with UX designers, product managers, engineers, and subject matter experts Qualifications required for this role: - Minimum 3 years of experience in UX ...

As a Salesforce Bot Conversation Designer, your role will involve designing intents, dialogs, and escalation triggers for Einstein chatbot and Agentforce interactions. You will be responsible for developing conversational flows that align with user needs and business goals, collaborating with stakeholders to define requirements, set up guardrails, and user scenarios. Your tasks will include creating and refining dialogue scripts to ensure clarity, consistency, and engagement, as well as integrating NLP capabilities to enhance chatbot understanding and responses. Additionally, you will be required to test and iterate on conversations to optimize user experience and accuracy, ensuring that esc...

As a Content Writer & AI Prompt Specialist at Commversion, you will play a crucial role in crafting clear, persuasive knowledge content and optimizing AI chatbot prompts. Your primary focus will be on translating complex client needs into engaging KB articles and conversion-focused conversational copy to enhance chat-to-lead conversions and improve overall customer experience. Key Responsibilities: - Develop Knowledge Bank (KB) content for B2B clients with a strong emphasis on clarity, professionalism, and alignment with Commversion's lead-gen strategy. - Create creative contest/engagement content for internal operations teams. - Collaborate with Operations, QA, and Training teams to convert...

About Clinikk Clinikk is building an integrated, AI enabled healthcare and insurance platform that aims to make quality primary healthcare accessible and affordable for the 600 million Indians who currently lack adequate coverage. We offer allinclusive health memberships that combine unlimited outpatient care, diagnostics and medicines at our Clinikk Health Hubs in Bengaluru with cashless hospitalization cover across the nation. Our technology platform incorporates automated clinical decision support to deliver safe, protocolbased care at scale.Role & responsibilities Roles and Responsibilities Lead the endtoend design of AIfirst interfaces that assist doctors in delivering personalized care...

Job Title: Conversational Designer Job Summary: We are seeking a conversational designer who oversees designing the User Experience of a Conversational Interface. Designing this Conversational User Experience means orchestrating all the components of a Conversational AI project, to assure that the overall experience with that Virtual Assistant (VA) will be consistent, natural and useful. Key Responsibilities: Strong experience using tools like MS Visio, Visme, Draw.io, Lucidchart, SmartDraw, OmniGraffle etc. for creating BOT Contact flows. Experience in working in Agile development environment and collaborating with cross-functional teams. Create and design conversation flows, including user...

As a Senior Conversation Designer at Avaamo, you will play a crucial role in shaping the user experience of our voice and text-based conversational interfaces. Collaborating with our team, you will be responsible for designing, prototyping, and testing experiences that will drive the future of conversational AI. This full-time position is based in Bangalore. Your main responsibilities will include defining and synthesizing customer/user requirements, creating comprehensive conversation trees (conversational wireframes) that encompass real-life conversational aspects, and working closely with UX design counterparts to enhance the overall experience with clear and engaging content. Additionall...

As an Artificial Intelligence buddy, you will be a part of i-bot from Augray, a company dedicated to accompanying individuals on their wellness journey. Augray, an XR-based solutions company, focuses on creating unique customer experience products to make health and wellness accessible for all. In this role, you will design effective and innovative conversational experiences using user-centric design methodologies. Your responsibilities will include reviewing the current state of chatbot copy and conversational patterns, collaborating with cross-functional teams to design and implement intents, researching and analyzing intents and customer journeys, and creating bot design documents such as...

Design and optimize chat flows, build FAQs, align content with goals, and analyze performance. Must have experience in conversation design, copywriting, lead gen, and chatbot tools. Strong writing, research, and collaboration skills needed. Health insurance Provident fund

Identifying & pursuing new business opportunities Building & maintaining client relationships Developing & implementing sales strategies Collaborating with internal teams Analyzing market trends & competitor Preparing & delivering presentations