Contracts Administrator 3-Fin

The Contracts Administrator job is comprised of either a Deal Specialist or a Deal Manager role. Both work in a multi-cultural environment and cover multiple countries and/or lines of business. The work is fast-paced and seasonal in nature, corresponding with Oracle s quarterly and annual fiscal cycles.

Career Level - IC3

1. Draft Complex & Highly Non Standard Oracle Contract & agreements based on Oracle Templates / Customer Templates specific to Oracle line of business.


2. Act as an advisory for Sales on complex scenarios.


3. Review transactional approvals to ensure appropriate business approvals are secured for any non-standard requirements per the relevant Oracle Global Approval Matrix


4. Review the Master Agreement to ensure it is valid for the current transaction and meets Oracle standards


5. In accordance with pre-defined guidelines, engages with internal business partners to provide clarification on non-standard contract terms. This includes providing interpretation of terms already included in drafted documents as well as providing advice on non-standard terms prior to the finalization of a document. Internal business partners may include (but are not restricted to) Sales, Legal, Revenue Recognition, Business Practices, Tax and Credit


6. Receive and Review customer-executed documents, route for appropriate internal signature and submit for Order Processing or Project Funding


7. Conduct Regular Quality Reviews on the Contract Documents as per requirement.


8. Conduct Quality Review meetings, Root Cause Analysis and drive quality improvements for the team.


9. Act as an SME within the team for any contractual or drafting queries.


10. Lead Sales Engagement forums and represent Deal Management.


11. To conduct Trainings for new hires and refresher trainings to the team.


12. Review existing process and recommend improvements as required.


13. To generate team level reports for the team as required.


14. Participate and Lead, Organization level Projects


15. Possess strong business acumen skills with in depth understanding on Process and systems flow from Opportunity to invoice process.


16. Should take complete ownership on complex deals and acts as a liaison for all back office teams involved in contract drafting. Should work towards group success

Required Skills

1. Excellent Communicator: Advanced proficiency in written and spoken English, or other local language if applicable; ability to synthesize complex subject matter and convey to internal customers in a simple, clear manner


2. Understands sensitivity of time, provides balanced and timely judgment even when complete facts are not available. While working on big deals/complex contracts, is able to judge potential risks by using past experience and knowledge. Is able to link problem areas to predict potential outcomes and provide logical solutions


3. Pursues increased accountability and challenges: takes on Super User/Lead roles, participates in projects. Proposes ideas for continuous improvement.


4. Proactively obtains and monitors teams KPIs, how they compare to other teams and how to improve them. Demonstrates relevant and current knowledge of Oracles established contract structures and business practices processes/policies and is able to demonstrate the link between contract structures, terms and language and Oracles policies and business practices and advise on most appropriate use to mitigate risk to Oracle


5. Identifies weaknesses within team and shares with manager constructive ideas about how the team can improve. Embraces management-driven initiatives that are meant to improve team performance


6. Customer Centric: Understand customer intent on the transaction, facilitate sales team from opportunity to closure. To be SPOC of nominated complex transactions across LOB and multiple regions


7. Accountability: Perseveres to deliver against objectives and take personal accountability for own performance , demonstrates attention to details in all aspects of work


8. Innovation: Identifies and Implement improvements in efficiencies, effectiveness and productivity


9. Collaborations: Builds reciprocal relationship with multiple stakeholders internally and identifies and overcome barriers to effective cross LOB performance. Work towards work completion and group success