Grade G - Office/ CoreResponsible for managing a team to deliver reliability and maintenance activities, whilst developing the team's technical capabilities to support standardisation and consistency of processes and provide guidance on the best approach for improving reliability performance to ensure the safety, efficiency and reliability of operations.
Entity:
Production & Operations
Operations Group
Job Description:
About bp
bp Technical Solutions India (TSI) center in Pune, strives to build on bp s existing engineering and technical strengths to deliver high quality services to its hydrocarbons and new energy businesses worldwide! TSI brings together diverse engineering capability to provide technical services across a range of areas including engineering, maintenance, optimization, data processes, projects and subsurface, to deliver safe, affordable, and lower emission energy, while continuously innovating how we work!
Intent
- The Contract Account Manager serves as the primary overseer of the contractual relationship between the company and designated contractors. This role is pivotal in ensuring that service delivery, commercial obligations, compliance, and performance targets are consistently achieved.
- Partners with Procurement to deliver on business needs and priorities.
Responsibilities:
Contractor Relationship Management:
- Serve as the primary liaison between the organization and assigned contractor partners.
- Build and sustain, collaborative working relationships with contractor leadership and operational teams.
- Conduct structured business reviews, operational check-ins, and joint planning sessions. Performance Management
- Monitor contractor performance against KPIs, SLAs, and agreed targets (safety, quality, cost, delivery, innovation).
- Proactively identify and address performance risks, delivery challenges or non-conformance issues.
- Lead the implementation of improvement initiatives and corrective actions where required, ensuring balanced performance recovery.
- Act as a point of escalation for critical performance issues with Contractors and resolve them or bring up them to the Executive Sponsor for Strategic Suppliers, and VP Business for Core Suppliers where support is needed.
Commercial and Contract Oversight:
- Apply deep understanding of key contractual terms, scope boundaries, and deliverables to ensure value realization and delivery field.
- Ensure accurate governance of rates, claims, variations, and invoicing.
- Support contract renewal planning, strategic renegotiations, and structured contract exits when required.
Governance and Compliance:
- Ensure full contractor adherence to company policies, legal and regulatory obligations, and safety standards.
- Drive audit readiness, and ensure all documentation is complete and up to date.
- Facilitate onboarding, HSE induction, and assurance activities.
Stakeholder Collaboration:
- Coordinate closely with internal team members (Ops, Engineering, HSE, Finance, Legal) to ensure contractor results are aligned with company objectives.
- Bring up delivery risks, improvement opportunities, or contractual concerns appropriately.
Strategic Contribution:
- Shape contractor planning and execution to align with strategic business outcomes and long-term reliability goals.
- Identify and promote opportunities for innovation, value creation, and cost optimization across the contractor portfolio.
Must have education requirements:
- Bachelor's degree or equivalent experience in Engineering
Preferred education/certifications
- Contract management or procurement certifications (e.g., CIPS, IACCM).
Minimum/ Total years of proven experience:
- Proven demonstrated 7 years of ability in contractor management, vendor oversight, or project delivery environments
- Minimum of 12 years of total professional experience Must have experiences/skills (To be hired with)
- Strong understanding of contract structures, commercial frameworks, and negotiation levers.
- Excellent stakeholder engagement and communication capabilities, with a collaborative delivery demeanor.
- Analytical approach to interpreting contractor performance metrics, KPIs, and contractual data.
- Proactive problem-solver, with proven track record to anticipate risks and drive timely resolution.
- Proven understanding of compliance frameworks and safety standards particularly within industrial sectors such as oil & gas, manufacturing, or construction.
- Proficient in Microsoft Office applications (Excel, Word, PowerPoint) and SharePoint.
Why join bp:
We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees lives that are relevant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits.
Travel Requirement
Up to 25% travel should be expected with this role
Relocation Assistance:
This role is eligible for relocation within country
Remote Type:
This position is not available for remote working
Skills:
Agility core practices, Agility core practices, Asset health monitoring, Asset Life Cycle Management, Asset Management, Commercial Acumen, Cost-conscious decision-making, Cost Leadership, Cost Performance Management, Decision Making, Defect Elimination, Digital fluency, Equipment criticality assessment, Equipment strategies, Facilitation, Group Problem Solving, Influencing, Maintenance, history and coding, Maintenance fundamentals, OMS and bp requirements, Plant Economics, Presenting, Process Safety Management, Reliability Fundamentals, Reliability in Design {+ 8 more}
